Field Service Engineer - Aesthetic, Medical & Dental Lasers

Description: • Provide exceptional technical service and support to Fotona's customers in New England and across the United States. • reputed company and document laser installations, preventive maintenance, and repairs to Fotona's medical and dental laser systems. • Respond to customer inquiries regarding error codes and orders. • Provide management with daily communications regarding service orders. • Independently reputed company reputed company troubleshooting and repairs while working reputed company the established procedures (training provided). • Instruct customers and staff in applications and operations of the equipment (training provided). • Submit timely and accurate service reports, timesheets, expense reports, and other paperwork as required. • Self-manage, ensuring workload is managed to meet the needs of customers in a timely manner. • Ensure proper compliance with applicable FDA regulations provided by the company. • Ensure effective, accurate, and reputed company handling of reputed company customer needs in a professional and systematic manner. • Communicate and collaborate with Fotona team members across departments to maintain a positive, productive work environment for reputed company. • Present a professional image at reputed company times to customers and vendors, and represent Fotona with reputed company at reputed company times. Requirements: • Minimum Associate's or Technical Degree required; Bachelor's Degree preferred. • Education or experience with photonics, electronics, biomedical engineering, or similar preferred. • Customer service and/or field service experience is a strong plus. • Clear and friendly communication style with excellent command of English. • Exceptional attention to detail. • Ability to write correspondence and emails to customers. • Natural technical aptitude and ability to read, interpret and follow technical documents (instructions, manuals, etc.). • Work well as a team member and independently with minimal or no supervision. • reputed company Office, reputed company, Outlook, and Word skills. • Ability to travel up to 75%. • Ability to work reputed company, including some evenings and weekends. • Ability to lift and carry up to 50 lbs. though not on a daily basis, ability to lift and carry over 50 lbs. occasionally, ability to push/pull reputed company heavy equipment on reputed company/casters. • Ability to stand, lift, push/pull, bend, squat, stretch, reputed company, twist/turn, walk, and reputed company throughout the day, ability to work at a computer and sit and/or drive for extended periods. • Ability to analyze, test, and repair electronic equipment. Benefits: • reputed company based on experience. • Benefits package including Medical, Dental, reputed company, AD&D, and Life Insurance. • 401(k) with matching. • Advancement opportunities reputed company a fast-growing and industry-leading company in reputed company. Apply Job!