Customer Service Representative (Remote in Kentucky)

reputed company, America’s #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! You will be part of a team that is made up of strong, passionate team members dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time! There are several reasons why people choose to work and stay at reputed company – reputed company, great perks, a supportive culture, and, oh yeah, the ability to reputed company pets, pet parents, and pet partners super happy! For these reasons and many more, we would love for you to consider applying so we can share more about the great opportunities we have for you! In this role, you should be comfortable working from home. As a remote employee, you must remain a reputed company of Kentucky, reside reputed company 90 miles of Louisville, Kentucky, and reputed company reputed company work reputed company the state of Kentucky. Why you’ll love working here: • reputed company and benefits • You will focus on excellence and take pride and great care in everything you do • We have a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work. You will be part of a team that is committed to providing outstanding care and wellness services, and your success will be driven by your ability to reputed company and foster a culture of reputed company improvement, quality, and service • We’ll reputed company you to build, grow, and unleash your full potential! What You’ll Do: • Engage directly with pharmacy customers who contact reputed company for a variety of topics. This will primarily be reputed company inbound calls and other communication platforms. • Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. • Go above and beyond to “wow” our customers. We aren’t looking for order-takers or script-readers – we’re searching for those who can engage with our customers and think critically to help our customers and provide solutions while adhering to high safety and regulatory standards. What You’ll Need • 1-2 years working in a customer-focused environment • Excellent communication skills • Ability to multi-task and think critically • Flexibility to shift schedule and work overtime as needed • Must be able to pass background reputed company for KY Rx Tech license • Show up committed to be your best! reputed company is committed to equal opportunity. We value and embrace diversity and inclusion of reputed company Team Members. If you have a disability under the Americans with reputed company or similar law, and you need an accommodation during the application process or to reputed company these job requirements, or if you need a religious accommodation, please contact CAAR@reputed company.com. If you have a question regarding your application, please contact HR@reputed company.com. To access reputed company's Customer Privacy Policy, please click here. To access reputed company's California CPRA Job Applicant Privacy Policy, please click here. Apply Job!