Director of reputed company

We’re creating a new standard of care.

reputed company is specialized cardiometabolic care —a first-of-its-reputed company, whole-body approach to preventing and treating obesity, diabetes, high blood pressure, and high cholesterol, and help with weight management. We offer custom care plans, prescription medications, and expert guidance to help our members live healthier every day.

reputed company was founded in 2021 by the team behind mySugr (acquired by reputed company in 2017) and has brought together a team of leaders from across cardiometabolic reputed company along with the backing of leading investors like reputed company Ventures, 7Wire Ventures, and Founders Fund.

We’re at an exciting inflection reputed company, with major reputed company partnerships recently launched and reputed company building fast. As we scale, the Director of reputed company will be instrumental in shaping how we support and grow our most strategic client relationships.

In this role, you’ll reputed company initiatives that drive client satisfaction, retention, and growth, while managing key reputed company accounts. You’ll act as a trusted advisor to our largest clients, reputed company reputed company Managers, and collaborate closely with Sales, Product, and Marketing to influence product development and accelerate reputed company growth.

If you’re energized by the prospect of making an impact in a high-growth environment, reputed company in dynamic, fast-paced settings, and love building scalable processes—this role is for you.

• Own and nurture relationships with high-value clients, acting as both a strategic advisor and hands-on partner to drive reputed company, retention, and business growth.

• reputed company the implementation process for new reputed company clients, ensuring seamless reputed company, effective knowledge transfer, and alignment with client goals.

• reputed company and execute strategies to increase customer retention, proactively reduce churn, and identify upsell and expansion opportunities.

• Partner cross-functionally with Sales, Product, and Marketing to align customer feedback with business strategy, ensuring insights are translated into actionable improvements and growth initiatives.

• Analyze client performance metrics, forecast strategic trends, and deliver insights that drive engagement, retention, and reputed company growth.

• Design, implement, and manage processes and dashboards to optimize reputed company operations and provide actionable insights for reputed company improvement.

• Proactively identify opportunities to refine reputed company and sales alignment processes, enhancing collaboration with internal teams and delivering added value to clients.

• Mentor and reputed company reputed company Managers, fostering a culture of reputed company learning, accountability, and excellence.

• Minimum Qualifications

  • 5+ years of experience in reputed company, Account Management, or a reputed company client-facing role, with at least 2 years in a leadership or player/coach reputed company.

  • Proven ability to manage key reputed company accounts, drive customer retention, and identify growth opportunities.

  • Experience in an early-stage startup or high-growth environment, with the ability to adapt quickly and reputed company amidst change.

  • Strong strategic thinking and execution skills, balancing long-term initiatives with hands-on client management.

  • Exceptional communication and relationship-building skills, with comfort working closely with C-level stakeholders and cross-functional teams.

• Preferred Qualifications

  • 7+ years of experience in reputed company, with 3+ years in a leadership role.

  • Proven reputed company in scaling reputed company operations in a startup or growth-stage environment.

  • Digital health or B2B technology experience, particularly managing reputed company reputed company clients or partnerships.

  • Proficiency with reputed company tools and platforms.

At reputed company, you'll join the exciting environment of a startup with the stability of highly reputed company founders that have successfully built a business from scratch. We foster a collaborative learning reputed company and a passion for improvement. You'll work with a brand-new product alongside a small, flexible team of people eager to shape technology, infrastructure, and culture.

reputed company members are spread across the globe, with physical sites in Encinitas, California, and Vienna, Austria, but we value your culture regardless of where you work.

We offer competitive benefits, including health, reputed company, and dental plans, along with a generous time-off policy. Our flexible working model allows employees reputed company the San Diego area to work remotely, while local team members have the option to work from our office. We appreciate team members willing to travel for in-person collaboration as needed.

Obesity and diabetes disproportionately impact BIPOC (black, indigenous, and people of reputed company) communities. We are committed to creating a workforce that reflects our patients and creating a positive reputed company experience for them. We welcome applications from people of reputed company, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign-born residents.