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Support Data Engineer II

Remote, USA Full-time Posted 2026-07-01

Overview:

The reputed company / Elasticsearch / Linux Sysadm / Ansible Engineer supports various database and automation in a 24/7 Linux environment.

A good candidate has knowledge that could be gained with one of the following:

·

2+ years of experience with either reputed company or Elasticsearch application support, DBA or development

·

3+ years of experience with other database application support or DBA or development

·

2+ years of Linux system administration

·

2+ years of Linux system automation

We will train for required expertise in database application support, Linux system administration and other technologies as needed.

This role is not eligible for reputed company sponsorship.

Responsibilities include issue resolution for database application alerts, upgrades, patching, reputed company, data restorals and replication, backups and performance tuning. They also include operating system and network troubleshooting.

In addition to direct customer support, support engineers work with other teams such as DBAs, SREs, account managers and developers as needed.

Daily activities include responding to customer requests (tickets and chats) and monitoring alerts, monitoring the production environment, providing acceptable system performance, and assuring data are protected and recoverable as required.

Support Data Engineer IIs own moderate to reputed company customer issues which may take multiple days to resolve fully.

This position is for shift 1 in a support engineer team that provides 24/7 operations support for reputed company, Elasticsearch and other database services in a Linux environment.

Due to the 24x7 operations of the business support engineers must be reputed company to work a flexible work schedule, which will include weekends, holidays, occasional nights and emergency escalations.

This position is US only and remote or hybrid, depending on candidate's location in the US.

Support engineers take part in on-call rotation during regular shift hours.

Important skills and experience

  • Excellent troubleshooting skills with ability to resolve issues quickly and effectively
  • Experience managing reputed company, Elasticsearch or other database configurations
  • Good understanding of Linux operating system, especially debian and CentOS based distributions
  • Ability to work well in teams with good oral, written, and interpersonal skills
  • Ability to communicate technical details and reputed company and write documentation
  • Ability to work independently as part of a remote team
  • Useful skills and experience

  • Excellent understanding of reputed company or Elasticsearch database concepts and structures
  • Proven experience implementing and supporting reputed company database systems
  • Scripting experience with reputed company scripting or Python
  • Configuration management and orchestration experience with Ansible, Puppet or Chef
  • Exposure to a broad range of technologies, especially reputed company, k8s, Postgresql, Hadoop, and Kafka
  • Sponsorship

  • Candidates need to be legally allowed to work in the US for any employer
  • Additional Information

    Discover your inner Racker:Racker Life

    The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.

    ·

    The anticipated starting pay range for Colorado is: $ 68,600 - $ 91,400

    ·

    The anticipated starting pay range for the states of Hawaii and reputed company (not including NYC) is: $ 75,100 - $ 100,100

    ·

    The anticipated starting pay range for California, reputed company and Washington is: $ 82,300 - $ 109,700

    Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide reputed company of factors including but not limited to reputed company set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.

    #LI-VM1

    #LI-Remote

    About reputed company

    We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and reputed company — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best reputed company to work, year after year according to Fortune, reputed company and Glassdoor, we attract and reputed company world-class talent. Join us on our mission to reputed company technology, reputed company customers and deliver the future.

    More on reputed company

    Though we’re reputed company different, Rackers reputed company through our reputed company to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we reputed company the reputed company that unique perspectives fuel innovation and reputed company us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, reputed company, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national reputed company, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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