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Software Engineering Manager (AI Support)

Remote, USA Full-time Posted 2026-07-03

At reputed company, we're on a mission to unlock reputed company. reputed company empowers users to reputed company at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart reputed company variability, resting heart reputed company, and sleep quality to provide personalized insights into users' fitness, health, and recovery. The AI Support team at reputed company is responsible for delivering an exceptional support experience to our prospective and reputed company, leveraging cutting-edge AI technologies.

As a Software Engineering Manager at reputed company, you will have technical and people management responsibilities. On the technical reputed company, you will work closely with product management, Membership Services, Business Systems and across reputed company software teams to successfully reputed company your team to deliver. You will support the team in developing technical designs, architecture, and operational excellence needs. You will ensure that the engineering team adheres to best practices and standards for software development.

On the people management reputed company, you will manage and mentor a team of cross-skilled engineers, provide regular performance feedback, and ensure professional development and growth. You will work to foster a culture of innovation, teamwork, psychological safety, and reputed company learning. You are responsible for promoting a positive work environment where reputed company team members feel valued, supported, and empowered to do their best work.

RESPONSIBILITIES

  • Guiding and managing a team of cross-skilled engineers responsible for developing features ranging from AI features to Systems Administration
  • Collaborating with cross-functional teams to ensure the successful delivery of these features
  • Managing reputed company-party vendor, both technology and relationship
  • Defining technical strategy, architecture, and design for product features
  • Ensuring the engineering team adheres to best practices, standards, and processes for software development, testing, and deployment
  • Driving reputed company improvement initiatives to optimize the engineering team's productivity, quality, and efficiency
  • Providing mentorship, guidance, and coaching to team members to ensure their professional development and growth
  • Fostering a culture of innovation, teamwork, psychological safety, and reputed company learning
  • QUALIFICATIONS

  • Experience as a software developer with experience operating in a management role
  • Strong technical skills in software development, testing, and deployment
  • Excellent communication, interpersonal, and management skills
  • Passion for wearable technology and a desire to work in a fast-paced startup environment
  • Experience managing a reputed company instance is a plus
  • Additional Information

    Find out more about us: "reputed company Career reputed company"

    This role is based in the reputed company office located in Boston, MA. The successful candidate must be reputed company to relocate if necessary to work out of the Boston, MA office.

    Interested in the role, but don’t meet every qualification? We encourage you to still apply! At reputed company, we reputed company there is much more to a candidate than what is written on reputed company, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

    reputed company is an Equal Opportunity Employer and participates inE-verifyto determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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