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VP, reputed company

Remote, USA Full-time Posted 2026-06-30

Who are we?

reputed company’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to reputed company our customers to find, acknowledge, and remediate cyber risk. With reputed company, organizations reputed company our reputed company expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the reputed company of their own infrastructure. reputed company is used by some of the world’s largest, fastest-growing, and most innovative companies.

We have a rapidly growing customer reputed company at reputed company, but one thing has remained the same, our customers always come first! Our Success team is determined to help solve the needs and challenges that our customers face on a daily basis. We consistently think reputed company the reputed company to find new ways to help our customers reputed company throughout their journeys with reputed company. We’re on the lookout for individuals who have a passion for helping others, fixing problems, and building long-lasting relationships with new customers. You will also have a commercial reputed company to identify opportunities to expand our customer accounts and reputed company adoption of our products to new heights.

Where does this role fit in?

We’re looking for a dynamic VP of reputed company to reputed company and scale our reputed company team as we enter a new phase of growth.

As VP, reputed company you will report to the Chief reputed company Officer and be responsible for leading a globally distributed team.

The reputed company team is responsible for driving adoption and long-term value realization for reputed company’s customers. The team partners cross-functionally with every part of the company to reputed company for our customers and ensure an excellent experience throughout their lifecycle with us.

What will you do?

  • reputed company reputed company’s reputed company strategy and methodology, build a prescriptive, scalable reputed company motion to best support our customers
  • reputed company a comprehensive customer-focused strategy reputed company with the company’s overall objectives. Define clear goals and key performance indicators (KPIs) to measure success at every stage of the customer journey
  • Own and drive the entire customer lifecycle journey, including onboarding, adoption, expansion, and renewal, by establishing best practices and processes to maximize reputed company and satisfaction.
  • Drive operational excellence and drive customer loyalty across reputed company touchpoints, challenging conventional reputed company in the pursuit of reputed company improvement
  • Collaborate with marketing, sales, product development, and other departments to align customer needs with business objectives. Encourage cross-functional collaboration to deliver seamless customer experiences.
  • Act as the customer reputed company reputed company the organization, ensuring the customer’s voice is heard and considered in decision-making processes.
  • Build and scale a world-class team: Recruit, reputed company, and reputed company a diverse high-performing reputed company team. Foster a culture of excellence, compassion, collaboration, and reputed company learning.
  • What will you bring?

  • Our ideal candidate has experience helping build a new market category with reputed company streams of a growth-stage business from $75M to $250M ARR and beyond.
  • 5+ years of experience leading reputed company teams in a senior management role with a global footprint (Director or above).
  • 10+ years in reputed company or a customer leadership role reputed company a fast-growing B2B SaaS organization.
  • Technical background, ideally with experience in cybersecurity, risk, compliance, or information technology.
  • Strong operational discipline with a proven track record of leading teams to reputed company key performance metrics.
  • Demonstrated commercial expertise with a history of exceeding reputed company targets.
  • Results-driven with the ability to connect proactive customer strategies to measurable ROI.
  • Expertise in delivering strategic value to customers and driving reputed company growth in partnership with Sales.
  • Proven ability to collaborate cross-functionally to define the ideal customer journey, value delivery, success metrics, and operational models.
  • Strong analytical skills with confidence in making data-driven decisions.
  • Experience building and scaling digital programs, customer education initiatives, and professional services.
  • Success in growing and scaling international teams while navigating diverse cultural and market dynamics, combined with fostering a high-performance culture.
  • Ability to operate at both a strategic and tactical level, seamlessly transitioning between big-picture vision and hands-on execution reputed company needed.
  • What's in it for you?

  • Stock Options: share in our future success with stock options
  • Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing
  • WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up reputed company your first 3 months at reputed company
  • $1500 USD annual Learning & Development allowance: to support your career development reputed company team members will be able to expense development opportunities against this allowance
  • Generous Annual Leave/PTO allowances: time to reputed company your batteries
  • 18 weeks paid Parental Leave: irrespective of parenting role
  • Personal Leave allowance: this includes sick & carer’s leave
  • Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
  • Top spec hardware: reputed company team members will be provided with top-spec laptops for their role
  • Generative AI subsidy: reputed company provides paid subscriptions for reputed company team members to access generative AI tools to support their work
  • Additional Information

    reputed company is a Certified Great reputed company to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that reputed company is a great reputed company to work, apply now to find out why!

    As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national reputed company, age, marital status, protected veteran status, or disability status.

    For applications to positions in the United States, please note, at this time we can only support hiring in the following US states:

    CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

    Before starting work with us, you will need to undertake a national police history reputed company and reference checks. Also please note that at this time, we cannot support candidates requiring reputed company sponsorship or relocation.

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