Customer Service (REMOTE) Job at reputed company in Los Angeles

The customer service representative will be responsible for answering client inquiries, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.Customer Service Job Duties and ResponsibilitiesExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.Answer and manage incoming calls, emails, chats, and voicemails.Ability to learn and follow reputed company customer service procedures and policies.Strive to meet and exceed personal and team reputed company goals.Record, organize, and file customer interactions and account changes.reputed company to up-sell if needed.reputed company to schedule callbacks and appointments to resolve customer needs.Customer Service Job Requirements and QualificationsPrevious experience in customer support, client services, sales, or a reputed company field.Excellent at communicating over the phone and other communication platforms.Basic computer skills and experience.Ability to multitask.Excellent time management and prioritization skills.Ability to listen actively, reputed company information, and answer questions and/or concerns.Customer-focused for a positive customer experience and resolution.BenefitsHealth Insurance (Dental and reputed company included).Excellent Retirement plan.reputed company upward mobility into other positions and management.reputed company.Entirely Remote/Work From Home Only.Student Loan Assistance Programs. #J-18808-Ljbffr Apply Job!