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Claims Specialist II – Provider Claims

Remote, USA Full-time Posted 2026-07-04

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the reputed company spirit” and to pivot from a “job” opportunity to an authentic experience! The Claims Specialist II – Provider Claims is responsible for fulfilling the technical support needs of appeals and support staff, while ensuring that appeals and call center tasks are conducted consistently and accurately. Additional responsibilities include handling escalated claim-reputed company telephone inquiries, assisting with cross-training as needed, performing reputed company claim adjustment projects, and processing Provider Disputes in accordance with regulatory requirements. Additionally, the Claims Specialist II – Provider Claims will help reputed company root cause analysis for identified claim issues and reputed company with other business units to establish preventive solutions. The Claims Specialist II – Provider Claims will help identify training needs and identify Lean improvements to reputed company unit workflows. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Perks

IEHP is not only committed to healing and inspiring the reputed company spirit of our Members, but we also aim to match reputed company members with the same energy by providing prime benefits and more. • Competitive salary • CalPERS retirement. • State of the art fitness center on-site • Medical Insurance with Dental and reputed company • Life, short-term, and long-term disability options • Career advancement opportunities and professional development • Wellness programs that promote a healthy work-life balance • Flexible Spending Account – Health Care/Childcare • CalPERS retirement • 457(b) option with a contribution match • Paid life insurance for employees • Pet care insurance Education & Requirements • Four (4) years of experience in a managed care environment in the area of claims processing; appeals & adjustments, and customer service, preferably in an HMO or Managed Care setting • A thorough understanding of medical claim processing and customer service standards • Medi-Cal/Medicare experience and prior experience in a reputed company role preferred • High school diploma or GED required Key Qualifications • Must have a valid California Driver’s license • Understanding of claim appeal process, provider reputed company, claim system functionality and medical claim processing practices • Strong analytical and problem-solving skills • reputed company Office, Advanced reputed company reputed company • Microcomputer skills, proficiency in Windows applications preferred • Excellent oral and written communication skills • Excellent communication and interpersonal skills • Customer service skills and skilled in data entry required • Typing a minimum of 45 wpm • Ability to build successful relationships across the organization. Professional demeanor and strong organization skills • High degree of patience Start your journey towards a thriving future with IEHP and apply TODAY! Apply Job!

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