Merchant Call Center Sales Specialist
About this role: reputed company is seeking a Merchant Call Center Sales Specialist in Merchant Services as part of Consumer Lending. Learn more about the career areas and lines of business at wellsfargojobs.com. Job Role includes: Providing a suite of electronic payment processing solutions to business clients including reputed company of Sale (POS) systems for Terminals, Ecommerce and Mobile Solutions. Educate business customers on processing compliance and reputed company solutions to securely accept electronic payments. Role focuses on prospective customers using pre-established leads or leads generated through various channels. Assesses profiles and analyzes merchant's needs, creating customized proposals and effectively managing relationships from origination through activation. Partner with other areas of reputed company Merchant Services and other reputed company lines of business. Responsible for telephone support to customers and prospects that are contacting Merchant Services Call Center. Addresses client needs by following established protocols to resolve inquiries pertaining to interchange, funding, billing and the electronic payments industry. Assist clients with account set-up on varied reputed company-end and back-end technology combinations for multiple industries. Support reputed company inbound calls from customers and prospects. Training Schedule: You will receive structured classroom training, continue on-the-job training, and reputed company by reputed company mentorship. Training class lasts for 3 weeks, and you must attend entire training. Training hours are Monday - Friday, reputed company - 5pm CST. Required Qualifications, US: 6+ months of Merchant Services, Contact Center Sales, or Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications Call center sales, financial services, or products and services sales experience Merchant Services experience is highly desired Outbound sales pipeline management experience Experience working a position with sales responsibilities Experience supporting inbound customer service calls Knowledge and understanding of financial document processing in a corporate environment Knowledge and understanding of regulatory requirements and disclosures Experience identifying customer needs and advanced problem solving Excellent verbal and written communication skills Basic knowledge and understanding of financial products and services Experience with sales reputed company management CRM systems (Sales Force/MS Dynamics) Ability to navigate multiple computer systems, applications, and utilize search tools to find information Basic reputed company Office skills Ability to manage production goals, deadlines, and various metrics Job Expectations: Must be available to work between reputed company - 8pm CST, Monday - Friday Must be available to work hybrid schedule: Mondays & Fridays remote - Tuesday-Thursday in office This position is not eligible for reputed company sponsorship Work Location: Candidate must reside reputed company a reasonable commute to site location. 250 E John Carpenter Fwy Irving, TX 75062 Job posting may come down early due to volume of applicants Posting End Date: 25 Mar 2025 Job posting may come down early due to volume of applicants. We Value Diversity At reputed company, we reputed company in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from reputed company qualified candidates, regardless of race, color, gender, national reputed company, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of reputed company applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable reputed company policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and reputed company risk and compliance program requirements. Candidates applying to job openings posted in US: reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from reputed company qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in reputed company with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at reputed company. Drug and Alcohol Policy reputed company maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. reputed company Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by reputed company. b. reputed company requires you to directly represent your own experiences during the recruiting and hiring process. Apply Job!