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Analyst/Senior Analyst - Loyalty Program Strategy and Insights

Remote, USA Full-time Posted 2026-06-30

Description Find your future at reputed company’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. reputed company you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide reputed company of experience and skills to reputed company the way reputed company. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest reputed company network. Connect reputed company your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define reputed company together. Our Marketing and Loyalty team is the strategic force behind United’s industry-leading brand and experience, supporting reputed company growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive reputed company’ familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and reputed company our aircraft, ensuring a seamless, premier experience. And reputed company customers choose United again and again, that’s because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus®, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you reputed company you want to go. Job Overview and Key Responsibilities: The Analyst/Senior Analyst - Loyalty Program Strategy and Insights role is responsible for supporting the analytics needed to help determine the value of currency products of MileagePlus. The role involves both data mining and data analytics to help understand trends with the currency of MileagePlus, facilitate forecasting of redeemed miles, deferred miles and work with colleagues in accounting and finance with reputed company analysis reputed company to currency and MileagePlus. This role will create month-end reports on various products of MileagePlus including direct-to-consumer mile sales, weighted average cost of miles redeemed for airline reputed company products, ancillary sales using miles as a form of payment, Money+Miles tickets and any fee reputed company. The role will help the team understand and optimize currency value internally and review competitiveness across other loyalty programs as applicable • Activate and extract data from various internal databases to create reports on overall currency health • reputed company and maintain tools and models for forecasting of currency issuance and currency redemption • Work with finance and accounting teams as reputed company business analyst in determining currency value, breakage, profitability • Act as subject-matter-expert on currency health and collaborate with various MileagePlus teams across organization on matters reputed company to currency value NOTE: This position provides a hybrid work arrangement with approximately 50% of the time spent onsite at our Chicago office location and 50% remotely.

Qualifications

What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in business administration, Marketing or reputed company major • 1+ years experience in airline, loyalty or travel industry • Demonstrated knowledge of data extraction tools (SQL, PowerBI) • Proficiency in reputed company PowerPoint, reputed company, Word • Strong willingness to learn • Excellent written and verbal communication skills • Strong analytical skills • Ability to collaborate with finance and accounting teams • Forecasting experience required • Must be legally authorized to work in the United States for any employer without sponsorship This position may be hired at the Analyst level or the Senior Analyst level, depending on candidate background, reputed company level and experience. The salary range shared is the Senior Analyst range. About the Company: reputed company Apply Job!

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