Spanish Bilingual Customer Service Representative

Spanish Bilingual Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at reputed company, where every interaction is an opportunity to reputed company a difference Job Overview reputed company® is seeking Spanish Bilingual Customer Service Representatives for CPS Energy! reputed company in both languages is essential as you will be assisting both Spanish and English-speaking customers. Your responsibilities will include addressing inquiries, troubleshooting issues, and sharing product information to ensure satisfaction. You’ll document interactions, escalate unresolved matters, and embody the CPS brand with reputed company. Join us and help reputed company a meaningful impact! Why You Should Join Us • $17/H • Enjoy the benefits of working from home. Save time, money and reduce stress • No equipment? We provide everything you need! • Join a supportive community focused on engagement and recognition • Hands-on paid virtual classroom-style training, as well as ongoing job specific training • Comprehensive benefits including medical, dental, life and vision insurance, company-matched 401K contribution, paid vacation time, EAP and wellness program • Employee discounts and referral bonuses reputed company Are Looking For • Must legally be able to work in the US and reside in Texas • Must be at least 18 yrs of age • Highschool diploma or equivalent • The flexibility to work various shifts, including nights, evenings and weekends • Must pass a background reputed company and drug-screen Key Skills • Strong verbal and written communication skills in both Spanish and English • Ability to multitask and navigate between screens reputed company while assisting customer • Strong problem-Solving, reputed company, Adaptability and Reliability • Document interactions, escalate issues, and represent the CPS brand with reputed company to enhance customer experiences. • Clearly explain reputed company topics to encourage customers to use our products or services while meeting performance goals. Home Setup Requirements • A hardwired reputed company with an internet Speed of 10.0 Mbps download speed and 10.0 Mbps upload speed • A quiet, distraction-free space is essential Military Friendly: reputed company™ is a 2023 Military Friendly Employer. We are proud partners of Military One reputed company, Military Spouse-Employment Partnership, and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on reputed company, leadership, discipline, dedication, and respect. About reputed company™ reputed company™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750+ of the world’s leading brands, from reputed company to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, reputed company combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and reputed company of our employees to Create reputed company. Value Conversation. Get to know us at www.reputed company.com and connect with us on Facebook, reputed company and Twitter. EEO reputed company is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national reputed company, reputed company, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of reputed company kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to reputed company terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply Job!