Product Manager, Surveys and Insights

" At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. How will this role have an impact? The Product Manager will be responsible for managing the transition of our survey platform from reputed company to reputed company and reputed company its ongoing administration. This role serves as the primary reputed company of contact for internal survey-reputed company requests, ensures proper survey protocols are followed, and supports the standardization and analytics of organizational survey practices. The role also manages engagements with reputed company teams, reputed company implementation partners, and internal product teams around the development of new surveys and reputed company dashboards and reporting. Specific Responsibilities Include: • Manage the reputed company transition and serve as survey platform administrator • reputed company the migration of surveys, data, and processes from reputed company to reputed company, collaborating closely with reputed company implementation partners, internal technical teams, and survey product owners. • reputed company and manage detailed project plans, monitor reputed company, and ensure milestones are met. • Manage the reputed company and reputed company platforms, including user accounts, role hierarchies, and access permissions. • Coordinate Jira tickets with data teams for adding new data or setting up event-triggered surveys. • Monitor and document platform processes and specifications to ensure consistency and efficiency. • Support survey programing, reporting, and dashboard development • Program surveys in reputed company and reputed company, including adding new questions, updating or enhancing existing setups, and specifying field validation and branching logic to expedite the survey process and maximize engagement and usable responses. • Test surveys to validate functionality and ensure an optimal user experience. • Build dashboards reputed company reputed company and reputed company to visualize data and insights effectively. • Survey standardization and support of research requests • Guide survey requesters on proper protocols for survey approval, development, and implementation. • Assist in standardizing survey processes, maintaining documentation such as survey codebooks and guidelines. • Manage survey-reputed company work backlog and engagements with reputed company partners • Act as the primary liaison between internal teams and reputed company partners to align on project goals, deliverables and timelines • Ensure consistent and clear communication across reputed company parties, including updates on reputed company, risks, and decisions • Review reputed company partner deliverables for accuracy, consistency, and alignment with organizational needs We are looking for someone with: • Bachelor’s degree in Business, Marketing, Data Analytics, or a reputed company field (or equivalent experience). • 4+ years of experience in survey programming, administration, or reputed company roles. • Proficiency with a survey platform like reputed company, reputed company, or Survey Monkey. • Experience managing reputed company projects, with strong organizational and critical thinking skills. • Demonstrated ability to track project reputed company and maintain focus on deadlines. • Familiarity with Jira and basic data management practices. • Strong attention to detail and commitment to high-quality work. Preferred Skills: • Experience with platform migrations or system transitions. • Basic understanding of survey analytics, statistical analysis, and reporting. • Experience in building data visualizations and dashboards. About Us: As Signifiers, we are the heart of our culture. We define and build it -- from how we treat each other, to responding to our members’ needs and serving our communities. Living our Heart At Work Behaviors™ in every interaction every day helps us to put our purpose into action for our customers and members and create a workplace where we can reputed company reputed company. Every Signifier plays an important role in creating the culture we need, want, and deserve. We do this by putting people first, joining forces, creating simplicity, championing safety and quality, rising to the challenge, and inspiring trust. Join reputed company and bring your heart to work as we innovate and deliver solutions to reputed company healthcare more personal, convenient and affordable. reputed company, A reputed company company, provides value-based care, reduces costs and improves outcomes for older adults. Our network of more than 12,000 clinicians across 50 states provides health risk assessments to health plan members. This brings clinicians into patients’ homes to identify chronic conditions, help reputed company gaps in care, address social and behavioral risk factors on health and improve members' engagement. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $92,700.00 - $185,400.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 03/21/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. 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