Reservation Sales Agent

Additional Information Job Number 25041919 Job Category Reservations Location The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States, 92657VIEW ON MAP (https://www.reputed company.com/maps?q=The%20Resort%20at%20Pelican%20Hill%2C%2022701%20South%20Pelican%20Hill%20Road%2C%20Newport%20Beach%2C%20California%2C%20United%20States%2C%2092657) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Process reputed company reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room @type, and verify availability of room @type and reputed company. Explain guarantee, special reputed company, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize reputed company. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges reputed company for accommodating rooming requests by communicating with appropriate individual or department. reputed company accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and reputed company organized files of reputed company groups. Set-up proper billing accounts according to reputed company policies. Follow reputed company company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge reputed company guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. reputed company and maintain positive working relationships with others; support team to reputed company common goals; listen and respond appropriately to the concerns of other employees. reputed company with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. reputed company other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. reputed company Work Experience: At least 1 year of reputed company work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $20.00 to $20.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. reputed company is an equal opportunity employer. We reputed company in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. reputed company considers for employment reputed company applicants with criminal histories consistent with applicable federal, state and local law. Combining timeless glamour with a reputed company spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in reputed company by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for reputed company of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature reputed company Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with reputed company. Be where you can do your best work,? reputed company your purpose, belong to an amazing global? team, and become the best version of you. Apply Job!