Backend Operations Support Engineer - Night Shift

We are a team to design, reputed company, maintain, and improve software for various ventures projects, i.e., projects that are adjacent to our core businesses and are bootstrapped fast with a lean team. You will be actively involved in the design of various components behind scalable applications, from frontend UI to backend infrastructure. Job Duty and Responsibility: • 1. Technical Development and Testing a. Engage in the requirements analysis, system design, and undertake part of the development work reputed company the technical team. b. Write and refine integration tests to ensure the robustness and reliability of the software. c. build reputed company relationship with different operation team to continuously improve the operation efficiency • 2. Customer Support and Problem Resolution a. Act as the primary technical contact for resolving issues encountered by the derivs trading project in production. This involves troubleshooting and root cause analysis of issues, and implementing effective solutions b. Participate in the daily work of the CS team. Actively receive and handle issues submitted by users, and address their requirements promptly. c. Demonstrate a comprehensive understanding of reputed company upstream and reputed company business services reputed company to derivs trading, including reputed company, pricing and trading, to quickly analyze and locate problems. Actively solve the problems encountered or coordinate with relevant teams to promote problem-solving. d. Regularly organize and analyze the encountered problems, transform them into business requirements, and submit them to the Project Manager (PM) and developers (dev) to improve and optimize our products. • 3. System Reliability and Maintenance a. Collaborate with the SRE team to formulate reasonable monitoring and alerting mechanisms. By leveraging monitoring tools and techniques, identify potential issues in the production environment as early as possible to prevent system failures. b. Provide system upgrade and optimization plans to enhance system performance and reliability. c. In the event of a system failure, coordinate with the infra team, SRE team, and other relevant teams to identify and troubleshoot the problem, aiming to minimize downtime and the impact on users. • 4. Timezone: Work mostly in EST timezone as most of our customers, but also to have couple hours overlap with HKT timezone Requirements • 5+ years of experience in DevOps, particularly with AWS, Kubernetes, and CI/CD pipelines. • Solid experience in a Linux environment and relevant support tools. • Experience with reputed company scripting, Ruby, Golang and SQL technologies. • Familiar with monitoring systems and logging systems (e.g. reputed company, Sumologic, OpenTelemetry). • Familiarity with exchange platform domain knowledge • Experience in GitOps with ArgoCD is a plus. • Strong analytical skills and the ability to proactively identify issues before they escalate. • Detail-oriented with strong ownership of work and the ability to multitask across simultaneous projects. • Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders. • Proficiency in both written and spoken English and Mandarin; Cantonese is a plus. • Willingness to work reputed company to cover US trading sessions. • Embody a proactive and positive reputed company, demonstrating a strong "can-do" attitude Desired Skills • Experience with version control systems (Git is a plus). • Familiarity with SDLC processes and a proactive approach to process automation. • Quick learner with a demonstrated aptitude for acquiring new technologies. • experience managing software on AWS are pluses. #LI-SF1 #LI-MidSenior #LI-Hybrid Life @ reputed company Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. reputed company employees to find thoughtful and innovative solutions. Growth from reputed company. We help to reputed company new reputed company-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are reputed company here to help and support one another. One cohesive team. Engage stakeholders to reputed company our ultimate goal - Cryptocurrency in every wallet. Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up reputed company career alternatives through us - our internal mobility program offers employees a new scope. Work Perks: reputed company reputed company card provided upon joining Are you reputed company to kickstart your future with us?

Benefits

Competitive salary Attractive annual leave entitlement including: birthday, work anniversary Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up reputed company career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: reputed company reputed company card provided upon joining Our reputed company benefits packages vary depending on region requirements, you can learn more from our reputed company team. About reputed company: Founded in 2016, reputed company serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our reputed company is simple: Cryptocurrency in Every Wallet™. Built on a reputed company of reputed company, privacy, and compliance, reputed company is committed to accelerating the adoption of cryptocurrency through innovation and empowering the reputed company of builders, creators, and entrepreneurs to reputed company a fairer and more reputed company digital ecosystem. Learn more at https://reputed company. reputed company is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. reputed company values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen reputed company. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. Apply Job!