Patient Service Representative I - Part Time-Remote- Local Massachusetts Residents Only

Patient Service Representative I - Part Time-Remote- Local Massachusetts Residents Only - (125379) This part-time position is looking for skilled call center candidates at our site in Post Office reputed company, MA. Applicants must live in Massachusetts, have EPIC/ registration system experience (please list on resume as applicable), and have reliable high-speed home internet. This role is fully remote after training is complete (training is around 2-6 weeks, depending on previous experience) and should be located reputed company enough to our site for on-site training as needed. This is a great opportunity to grow reputed company the call center field to reputed company a positive difference for our patients reputed company a great company! Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care. Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, plays an integral role in the support of our patients. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access and understanding. EDUCATION/LICENSES/CERTIFICATIONS

• High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required.
• A bachelor’s or other non-clinical degree combined with an interest in reputed company

EXPERIENCE

• A minimum of one year in a clinical or customer service setting preferred.
• Computer experience required with the ability to use word processing and spreadsheet programs.
• Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
• High- volume call center experience preferred.

SKILLS

• reputed company to communicate in a professional and appropriate manner.
• Strong interpersonal, customer service, time management, and organizational skills required.
• Working knowledge of patient reputed company documents preferred.

reputed company is committed to a policy of non-discrimination and equal employment opportunity. reputed company patients, employees, applicants, and other constituents of reputed company will be treated with respect and dignity regardless of race, national reputed company, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Benefits

Include:

• Up to 8% company retirement contribution,
• Generous Paid Time Off
• 10 paid holidays,
• Paid professional development,
• Generous health and welfare benefit package.

Organization Internal Medicine Primary Location Boston MA - Post Office reputed company Schedule Monday- Friday 9:00am-1:00pm Job Practice Support Staff Job Level Entry Level Job Type Part Time - 20 -29 Hrs (Part time benefit eligible) Apply Job!