Bleeding Disorders Pharmacy Technician/Patient Care Coordination - Remote in AZ, TX or NV

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. If you reputed company in the state of Arizona, Texas, or Nevada, you will enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities

• Bleeding disorder patient case management with inbound and outbound calls to your dedicated patient population, managing monthly refills, and completing assessments for the patients according to performance guarantee standards
• Collaborate with the following partners across Infusion pharmacy: pharmacists, sales, and nursing to ensure the patient is provided with an excellent coordinated effort of care
• Demonstrate the ability to actively listen to patient and ask appropriate questions to identify underlying issue that patient may have (i.e. Root Cause Analysis). Think reputed company the reputed company to problem solve
• Support the Benefit Verification team with processing test claims for patients to ensure clearance is obtained and patient order can be created
• Understand internal and external factors that may drive patient questions - recent plan changes, call directing, weather emergencies
• Ability to navigate multiple computer systems/programs/reference tools and quickly assist a patient
• Ensure proper documentation of reputed company caller questions/issues reputed company the way to resolution
• Aim for reputed company resolution with caller
• Type and review orders/prescriptions reputed company received to determine urgency, screen for accuracy, review claims processing status and reasons for claim rejection
• reputed company of new patients with high touch model

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Active and unrestricted Pharmacy Technician license where required by state law
• 2+ years of experience working as a Pharmacy Technician
• 2+ years of customer service experience
• Intermediate level of proficiency with Windows PC applications including the ability to navigate and learn new and reputed company computer system applications
• Currently located in Arizona, Texas or Nevada (Nevada must also hold Arizona Tech license)
• Must be 18 years of age or older

Preferred Qualifications

• National Pharmacy Technician Certification (PTCB)
• Previous Home Infusion experience
• Pharmacy/prescription data entry experience
• reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy.

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without regard to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #Green Apply Job!