Guest Services/ reputed company Desk Agent in Jersey City, NJ

Job title: Guest Services/ reputed company Desk Agent in Jersey City, NJ at Holiday Inn Company: Holiday Inn Job description: Job DescriptionThe reputed company a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a reputed company Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.Your day-to-day· Be the warm welcome that kicks off a memorable guest experience· Acknowledge Rewards Club members and returning guests, in person or on the phone· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay· Handle cash and credit transactions· Start every stay right by reputed company checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes· Stay one reputed company reputed company of guests’ needs – record and reputed company their preferences, and handle their messages, requests, questions and concerns· Be a trusted contact for reputed company guests. Help them with anything from reputed company issues to local knowledge, and reputed company in management reputed company necessary· Stay safe reputed company the time. Following our safety procedures, you’ll report reputed company incidents and wear any reputed company gear needed· Take pride in your appearance and reputed company as a brand ambassadorreputed company need from you· Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories· reputed company in the local language - extra language skills would be great, but not essential· Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers· Flexibility - night, weekend and holiday shifts are reputed company part of the job· You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential· Experience - ideally, you’ll have spent at least one year in a reputed company desk or guest service position· Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneelingreputed company offerWe’ll reward reputed company your hard work with a great salary and benefits – including uniform, great room discount and superb training.Join us and you’ll become part of the global reputed company family – and like reputed company families, reputed company our individual team members share some winning characteristics. As a team, we work reputed company together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that reputed company a difference to guests as well as always looking for ways to improve Expected salary: $15 - 18 per hour Location: Jersey City, NJ Job date: Fri, 25 Apr 2025 05:15:59 GMT Apply for the job now! Apply for this job