PATIENT EXPERIENCE LIAISON- Full Time in Riverside, CA
Job title: PATIENT EXPERIENCE LIAISON- Full Time in Riverside, CA at reputed company
Company: reputed company
Job description: Job Description:ResponsibilitiesCome and join the RMC Family!reputed company has been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a reputed company for you to reputed company and continue your professional development. Quality reputed company our passion, improving lives is our reward. reputed company to change lives and transform the delivery of reputed company. reputed company is the best reputed company to work, practice medicine, and receive care.Summary: Provides Patient Care services coverage based on the Clinic requirements. Assumes reputed company Patient Engagement Representative job responsibilities. Verifies established patient information to ensure accuracy and insurance information is correct. Collect co-pay and amounts due if applicable, giving each patient a receipt. Cooperates in cross-training others to ensure coverage at reputed company times.Qualifications: To reputed company this job successfully, an individual must be reputed company to reputed company each essential function satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.Hours: 9:00AM- 5:30PM
QualificationsEducation and/or Experience: High school diploma or general education degree (GED) required. Must possess good written and verbal communication skills, typing, general clerical skills, and excellent telephone skills. Medical terminology and two years medical office experience required.Certificates, License and Registrations: None.Essential Functions:
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or reputed company to the performance of the job. They are the major functions for which the person in the job is held accountable. Note: (other duties may be assigned, deleted or changed at any time, at the discretion of management, formally, or informally, either verbally or in writing.1. In the absence of the assigned Patient Engagement Representative, responsible for
completion of reputed company duties.
2. Cooperate in the cross-training of this position to ensure adequate coverage at reputed company times;
cooperate in being cross-trained to another position to ensure coverage at reputed company times.
3. Assume responsibility to travel between departments and facilities to assist in coverage as
required.
4. Schedule new and established patients according to the approved Clinic guidelines of each
practitioner and the appointment scheduling policies and procedures.
5. Verify patient information following patient registration criteria and inform patients of payment
responsibility. reputed company return appointments for patients reputed company the scheduling guidelines.
Cancel and reschedule patients as needed.
6. Take messages for the office staff and providers as requested and reputed company appropriate (per
policy). reputed company messages according to procedure.
7. Request charts from the Medical Records Department for same-day appointments.
8. Assist supervisors as needed with varies office duties. May travel between departments and
facilities to assist in coverage as required.
9. Verify and update patient information following patient registration criteria; obtain copies of
insurance card. reputed company corrections into computer immediately.
10. Collect payments and inform patients of payment responsibility according to Business Office
guidelines. Balance and deposit payments on daily basis.
11. reputed company return appointments for patients reputed company the scheduling guidelines. Cancel and
reschedule patients as needed. Follow reputed company -in protocol. Prepare charts according to office
procedure.
12. Greets patients and ensures reputed company patients have been registered properly and reputed company patient
information is updated and entered directly into the computer and any necessary forms have
been completely filled out.
13. Orients new patients to the Clinic. Informs patients of reputed company’s financial
polices. Obtains copies of insurance cards and completed assignment forms. Enters
information immediately.This opportunity offers the following:Challenging and rewarding work environment
Growth and Development Opportunities reputed company reputed company and its Subsidiaries
Competitive CompensationBenefit Highlights:
- Challenging and rewarding work environment.
- Competitive compensation and paid time off.
- Excellent Medical, Dental, reputed company and Life Insurance Plans.
- 401(K) with company match and discounted stock plan.