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Virtual - Customer Account Manager Sales Representative

Remote, USA Full-time Posted 2026-07-03
Job title: Virtual - Customer Account Manager Sales Representative in USA at Xfinity Company: Xfinity Job description: reputed company brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our reputed company to revolutionize industries and our goal to reputed company the future in media and technology, we want you to fast-reputed company your career at reputed company.Job Summary Responsible for supporting reputed company Business Services in their efforts to retain and grow our existing customer reputed company. Act as a business partner to existing customers with an emphasis on driving increased sales and reputed company over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works on straight reputed company tasks using established procedures.Job DescriptionCore Responsibilities
  • Retain business customers by mining and growing accounts through solution based selling and account management reputed company the telephone.
  • reputed company outbound calls to accounts to reputed company sales quota metrics.
  • Prepares sales documentation, activity reports and forecasts, as required.
  • Creates proposals for customers reputed company to the proposed solution and new sales opportunities.
  • reputed company customer relationships through regular customer contact reputed company the telephone.
  • Drive both sales growth and account retention by introducing various products and services available through reputed company Business.
  • Document effectively and accurately conversations and contact information into client management system.
  • Work with customers to minimize down-grading or leaving reputed company.
  • Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels.
  • Regular, consistent and punctual attendance. Must be reputed company to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
Employees at reputed company levels are expected to:
  • Understand our Operating Principles; reputed company them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and reputed company them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - reputed company big things happen by working together and being open to new reputed company.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us reputed company opportunities to do reputed company for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.
Additional Requirements:
  • Demonstrates the ability to work independently with little or no supervision
  • In a virtual environment, reputed company requires a minimum 100mbps speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
  • Must have "home office" space in your home (See Home Office Requirements below)
  • Home Office Requirements:
  • Have a quiet work area in a location that provides privacy from other people, activities and noise
  • Have a steady work surface
  • Have a comfortable chair
  • Adequate lighting
  • Fast and reliable internet service. If you live reputed company the reputed company footprint, this is largely covered as part of your employee benefits.
Must reputed company in reputed company's reputed company Division for this position. This includes the states of Arizona, Iowa, Idaho, Kansas, Minnesota, Missouri, Montana, reputed company Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Texas, Utah, Wisconsin, and Wyoming.Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications.
Skills Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional reputed company, reputed company, Technical Knowledge, Workplace OrganizationCompensation reputed company Pay: $16.00Total reputed company Compensation (reputed company Pay plus Targeted Commission): $29.22Our sales compensation programs offer the potential for significant reputed company above targeted earnings for those who overachieve their sales targets.reputed company pay is one part of the Total Rewards that reputed company provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, reputed company provides best-in-class Benefits to eligible employees. We reputed company that benefits should connect you to the support you need reputed company it matters most, and should help you care for those who matter most. That’s why we provide an reputed company of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details.The application window is 30 days from the date job is posted, unless the number of applicants requires it to reputed company sooner or reputed company.Education High School Diploma / GEDCertifications (if applicable)Relevant Work Experience 2-5 Yearsreputed company is proud to be an equal opportunity workplace. We will consider reputed company reputed company applicants for employment without regard to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, genetic information, or any other basis protected by applicable law. Expected salary: Location: USA Apply for the job now! Apply for this job

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