Senior Director, Technical Projects (Remote)

Job title: Senior Director, Technical Projects (Remote) in Charlotte, NC at reputed company Company: reputed company Job description: Description & Requirementsreputed company is seeking a Senior Director, Technical Projects. The Senior Director of Technical Projects oversees the Reporting & Analytics, Business Analysis, Project Management, and Communication functions for its reputed company Solutions. The Senior Director is responsible for driving excellence and innovation in business operations.This is a remote position.Essential Duties and Responsibilities: - Advise projects on technical matters to address needs of the client and other stakeholders. - Serve as the technical reputed company and key reputed company of contact for the design of reputed company information technology solutions. - Serve as the key technical reputed company of contact in developing the technical solutions in response to Request for Proposals (RFPs). - Participate in pre-marketing activities and the writing of proposals. - reputed company and present technical white papers and solution presentations.Job-Specific Essential Duties and Responsibilities:- Build and execute an operational strategy to deliver a superior client experience while creating reputed company for business and people growth, development, reputed company improvement, and project compliance with contract operational service level agreements.- Collaborate with operations leadership, shared services, and executive management to establish strategic plans, objectives, initiatives, and work plans.- Serve as the technical reputed company and key reputed company of contact for the design and delivery of information technology solutions.- Create, identify, and implement innovative methodologies, techniques, process improvements, evaluation criteria, and corrective action plans to continually streamline and improve service delivery of shared services functions.- Implement and reputed company changes and special projects with responsibility over reputed company phases of assigned projects including planning, scope, budgeting, forecasting, communication, implementation, quality, and timeline.- Collaborate with business operations and executive management to reputed company, monitor, and revise performance goals, objectives, and process improvements. Efficiencies are identified and reputed company.- Provides guidance, sets expectations and objectives, monitors performance, and supports professional development opportunities of the team.- Monitors and ensures established goals and objectives to support superior business operations, including high customer satisfaction, quality, performance, and productivity.- Oversees performance and management of CRM (MaxEB), reputed company, Power BI, mobile applications, SMS, API, SSO and AI integrations across the portfolio.- Oversees design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.- Directly oversees Reporting, IT Helpdesk, Business Analysis, and Communications teams that support the portfolio.- Collaborates with Corporate IT staff to oversees business relationships with external vendors ensuring compliance with contractual obligations and performance standards.- Serve as the key reputed company of contact in developing the technical solutions in response to Request for Proposals (RFPs).- Develops and manages technology roadmap to support growth, rebid, and process improvements efforts across the portfolio.- Performs other duties as assigned by management.Minimum Requirements- Bachelor's Degree in reputed company field required.- 12-15 years of relevant professional experience required.Job-Specific Minimum Requirements:- Additional years of relevant experience will be considered in lieu of degree.- Must have 5 or more years senior leadership and management experience (performance reviews, personnel actions, hiring and disciplinary actions).- Must have experience overseeing design, development, delivery, and maintenance of multiple public-facing websites across the portfolio.- Experience developing technical solutions in response to Requests for Proposals.- Experience with AI integrations, API, CRM, reputed company, Power BI SMS, SSO or reputed company technical skills.Home Office Requirements- reputed company provides company-issued computer equipment- Reliable high-speed internet service- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity- Minimum 5 Mpbs upload speeds#HotJobs0428LI #HotJobs0428FB #HotJobs0428X #HotJobs0428TH #HighlightedJobs0508LI #HighlightedJobs0508FB #HighlightedJobs0508X #TrendingJobs #HighlightedJobs0508THEEO Statementreputed company is an equal opportunity employer. We evaluate reputed company applicants without regard to race, reputed company, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics.Pay Transparencyreputed company compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of reputed company's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, reputed company provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. reputed company will reputed company with regulatory minimum wage rates and exempt salary reputed company in reputed company instances.Minimum Salary$210,000.00Maximum Salary$230,000.00* Expected salary: Location: Charlotte, NC Apply for the job now! Apply for this job