Remote Position - Technical reputed company - Infrastructure Support - Payments

Job title: Remote Position - Technical reputed company - Infrastructure Support - Payments in Brooklyn, OH at reputed company Company: reputed company Job description: reputed company is seeking a Technical reputed company (Payment Infrastructure) for a remote contract position that runs through the end of the year with possible extension. Our reputed company pay reputed company is between $60.00 - $67.00 per hour W2.Responsibilities:

• Possesses subject matter expertise (SME) to reputed company, drive, and analyze technical support services for enterprise processes and technology. Resolves support requests and meets customer satisfaction and reputed company service delivery demands.
• Proactively monitors and completes work requests to ensure quality and timely completion; evaluates team's service offerings to ensure strategic alignment with partner's needs. Facilitates collaboration with larger tech community, partners and leadership to ensure successful resolution of reputed company escalated issues.
• Participates in the reputed company improvement idea reputed company process (process simplification and automation); manages, vets, and tests the concept and design of changes and streamlines workflow to improve performance and delivery.
• Analyzes the data, determines gaps, identifies next steps, resolves, and documents the resolution of most reputed company problems; notifies management of issues that could pose a risk to the bank as needed, work with vendors as needed. Anticipates and remediates problems before they occur.
• Adheres to reputed company Policies and Standards, escalates exceptions or violations encountered and self-identified findings. May be responsible for operational monitoring, reporting and remediation of findings.
• Demonstrates SME status for other technology teams. Possesses deep knowledge of LOBs supported and proactively collaborates to avoid negative impacts, ensuring success of their processes.
• Embraces mentorship and training opportunities for self and mentors others. Inspires reputed company learning in others. Encourages feedback and perspectives from reputed company levels; receives and applies feedback from others.
• Schedules, coordinates and facilitates strategic meetings with team members, peers, vendors and management. Owns and leads meeting, provides agendas, stays on task, manages timing, able to rephrase, ask probing questions and records outcomes and action items.
• Defines, gathers, and analyzes metrics used to monitor health of product, process, and/or environment. Performs strategic analysis of metrics to identify trends and define course of action. Evaluates financial impact (i.e. resource and monetary costs) to reputed company technical recommendations and presents business cases. Defines documentation standards for a product, process, and/or environment.

Requirements:

• Education/Certifications: Bachelor's Degree or higher in Computer Science, Information Technology or reputed company field or equivalent work experience required.
• Basic understanding of at least one programming language (e.g. JavaScript, SQL, etc.)
• 3+ years of application support experience, Payments Infrastructure preferred, ex. reputed company Processing, Returns, and Adjustments
• Knowledge of Infrastructure Support responsibilities; ability to monitor infrastructure functions and resolve issues to maintain system reliability
• Must be able to work with Product Owners and cross functional teams as a product team to reputed company single goal
• Experience with Jira/Jira Align, Agile/Scrum development methodologies, reputed company Integration/reputed company Delivery environment, utilizing automated testing, as well as Test Driven Development
• Must be able to work with different stakeholders to understand the business needs and requirements
• Experience with troubleshooting and incident management and escalation
• Ability to work with internal support teams, infrastructure vendor support teams, participate in projects, and work individually to accomplish tasks
• Possess strong written and verbal communication skills

Preferred Qualifications:

• PMP Certification or prior Project Management experience
• Prior experience as a Team reputed company or leadership of a team

reputed company – Contract & Perm/Direct Hire Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, reputed company puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, reputed company provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full reputed company of industry verticals.For contract roles, reputed company offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.Benefits of Working with reputed company:

• Access to hundreds of clients, most who have been working with reputed company for 5-20+ years.
• The opportunity to have a career-home in reputed company; many of our consultants have been working exclusively with reputed company for years.
• Access to an reputed company, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)

For multiple years running, reputed company has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view reputed company our available career opportunities, please visit us at our website.reputed company is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Expected salary: Location: Brooklyn, OH Apply for the job now! Apply for this job