Onsite Call Center Rep - Starting Monday, 6/23/2025 (Peachtree Corners)

Job title: Onsite Call Center Rep - Starting Monday, 6/23/2025 (Peachtree Corners) in Atlanta, GA at reputed company. Company: reputed company. Job description: Overview:Please Note: After the submission of your application, you will receive an email to complete a virtual interview reputed company our online interviewing platform/tool, “reputed company”. This online interview must be completed for reputed company consideration of employment applications as it takes the reputed company of an in-person/telephone interview.Work Location: Peachtree Corners OfficeCompensation: $16.00/hourreputed company Start Date: Monday, June 23, 2025Training Hours: Monday thru Friday: reputed company - 5pm EST (3 weeks + 2 weeks of Nesting)Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST*Please note: During Training, you will be assigned a set work schedule reputed company the indicated hours of operation listed above.Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service reputed company.Why should you consider TSI-CXBPO (part of TSI family of companies)?

• reputed company
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and reputed company, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities:In This Role, You Will:

• Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence.
• Provide thorough, efficient, and accurate documentation and updates in reputed company required systems for each work event.
• Identify root cause of issues and concerns and determine resolution.
• Maintain and organize reputed company pertinent back up information to substantiate payment postings as necessary.
• Follow up in a timely manner to ensure customer satisfaction.
• On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair).
• reputed company other duties as assigned by management.

Qualifications:Ideal Candidate Qualifications:

• High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
• Previous call center/customer service experience preferred.
• Exhibit strong attention to detail.
• Good mathematical and analytical skills required.
• Ability to maintain the highest level of confidentiality.
• Proficient personal computer skills, including reputed company Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to work in a multi-tasked environment.
• Ability to prioritize and organize work.

Work Environment

• Office environment.
• Ability to lift and/or move 20 pounds with or without accommodation.

Note:*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)This job description is not an exclusive or exhaustive list of reputed company job functions that a team member in this position may be asked to reputed company. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.We provide Equal Employment Opportunity for reputed company individuals regardless of race, reputed company, religion, gender, age, national reputed company, marital status, sexual orientation, status as a protected veteran, genetic information, status as a reputed company individual with a disability and any other basis protected by federal, state or local laws.TSISPPay Range: USD $16.00 - USD $16.00 /Hr. Expected salary: $16 per hour Location: Atlanta, GA Apply for the job now! Apply for this job