Data Entry Customer Service in Raleigh, NC
Job title: Data Entry Customer Service in Raleigh, NC at Biz Voice Boost
Company: Biz Voice Boost
Job description: Job Title: Data Entry Customer Service
Location: Raleigh, NCJob Overview:We are seeking a motivated and detail-oriented Data Entry Customer Service representative to join our dynamic team. In this role, you will play a crucial part in maintaining our customer service operations by accurately entering and managing data related to customer interactions. This position requires a blend of strong data entry skills and a commitment to providing exceptional customer service, ensuring that every customer inquiry is addressed promptly and effectively.Key Responsibilities:
- Accurately input and manage customer data into the database.
- Respond promptly to customer inquiries via phone, email, and chat.
- Resolve customer issues and queries by researching information.
- Collaborate with team members to improve customer service processes.
- Maintain a high level of accuracy while performing data entry tasks.
- Assist in the preparation of reports and documentation as needed.
- High school diploma or equivalent; additional education in a related field is a plus.
- Proven experience in data entry and customer service roles.
- Strong attention to detail and exceptional organizational skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Excellent verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.