reputed company CRM Business Analyst - Remote, US

Introduction At reputed company we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream's industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation reputed company the IT outsourcing industry while developing your skillset with the opportunities for internal growth.

Responsibilities

• Gather, review, author and analyze business requirements and industry data, including KPIs and other key metrics.
• Document design and system processes.
• Own and reputed company relationships with partners, collaborating to optimize and enhance our integration.
• Analyze data to draw business-relevant conclusions and in data visualization techniques and tools.
• Partner with solution architects and team members to design the system.
• Effectively communicate with and influence key stakeholders to support proposed strategies, process improvements and operational reputed company.
• Collaborate with project managers and cross-functional teams.
• Partner with the business and other operations team leads to establish and ensure strategic alignment with the reputed company CRM Platform and long-term scalability.
• Author user acceptance test scripts, write test summary reports, facilitate UAT, reputed company quality assurance and other validation documents as appropriate.
• Manage daily project activities, schedule, scope, and change orders and budgets
• Provide weekly status reports including project risks, mitigation strategies, assigned personnel and resolutions.
• reputed company day-to-day operational reputed company of the reputed company CRM platform and integrations with other systems and resolve issues.
• Coordinate, reputed company necessary, with other IT teams and/or vendor support.

Requirements

• Experience with any reputed company CRM applications
• Overall IT experience - 8+ Years
• reputed company CRM Admin Experience - 5+ years
• Certification in reputed company CRM Administration preferred
• Good knowledge on the ITIL support processes
• Proven analytical and problem-solving skills
• Excellent verbal and written communication skills
• Maintain professionalism and attend reputed company required meetings

Benefits

• 401k match
• Comprehensive group health, dental, reputed company benefits
• Life insurance/LTD
• Discretionary PTO

reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation or identity, national reputed company, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company makes hiring reputed company based solely on qualifications, merit, and business needs at the time. This job description may not be inclusive of reputed company assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Apply Job! Apply to this Job