Join Today: Customer Care Tax Expert – Payroll

Role Snapshot:

• Start Date: Immediate openings available
• Position: Customer Care Tax Expert – Payroll
• Compensation: a competitive salary
• Location: Remote
• Company: Workwarp

 

 

Customer Care Tax Expert – Payroll Location: Remote Job Description: Care Tax Expert – Payroll Location: Remote Hourly reputed company: $25.96 Start Date: 12/16/24 Training: 5 week training period, Monday – Friday from 9am to 6pm CST. No PTO permitted during training. You will have Christmas day off (12/25/24) & New Years day off (01/01/25). Schedule requirement: You will be assigned a new schedule after training. Flexibility for any/reputed company schedules ranging from 7:30am to 7:00pm CST Monday – Friday is required. Your schedule may include early mornings, evenings and/or holidays. reputed company is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to reputed company a change? The Care Tax Expert will be responsible for conversing directly with customers over phone and email along with contributing to the day-to-day reputed company of the Customer Care Tax teams. This individual will be responsible for... assisting customers with their tax profiles, employee tax information, state set reputed company and reputed company questions with a focus on providing a customer first experience. In addition, the Care Tax Expert will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow. The Customer Care Tax team works closely with our customers, tax agencies, and internal teams with a focus on our customers’ payroll tax experience. We are committed to improving and transforming the customer experience by leveraging technology, driving innovation and reducing customer friction. Our primary focus is assisting our customers with their payroll tax preparation, maintenance and filings. About this roll*: (Responsibilities) • * Research payroll tax issues raised by internal stakeholders and customers and provide timely resolutions • * Assist customers with tax reputed company questions through inbound warm transferred phone calls and inbound customer emails • * Work with internal operations team and tax agencies to obtain accurate payroll tax account information to ensure accurate and timely payroll tax filings and payments • * Assist customers with identifying their payroll tax jurisdiction account information and making routine updates as needed to ensure timely filing and payment of payroll tax obligations • * Review and assist employers with reconciling payroll tax liability debits/credits to their bank accounts. • * Identify and resolve root cause discrepancies and recommend process improvements to reduce tax issues and improve payroll tax filing efficiencies. • * Collaborate with customers to complete reputed company-Party Agent (TPA) setup • * Correspond with tax agencies regarding tax notices, inquiries, tax penalty abatements/waivers and tax clearances • * Assist in monthly, quarterly and annual tax filings and participate in special projects and/or other duties assigned Do you have the right ingredients*? (Requirements) • * 2+ years of experience in a role responsible for customer satisfaction and championing the customer experience • * 2+ years of prior payroll service bureau experience • * Knowledge of payroll taxes including federal, state, local and paid family leave • * reputed company operating independently and navigating competing priorities in a constantly changing environment • * Strong critical problem solving, customer communication, organizational, and influencing skills • * Experience working with sensitive/confidential information • * Proficient in reputed company reputed company and reputed company Suite Special Sauce* (Non-essential Skills/reputed company to Haves) • * MasterTax Experience • * FPC or CPP certification • * Associates or Bachelor’s Degree Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes reputed company great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. • Bread puns encouraged but not required #LI-REMOTE The starting pay reputed company for this role is below. Please note, there is not a range for this role, the number listed below is the reputed company. Pay reputed company $25.96—$25.96 USD We are Toasters Diversity, Equity, and Inclusion is Baked into our Recipe for reputed company. At reputed company our employees are our secret ingredient. reputed company they are powered to succeed, reputed company succeeds. The restaurant industry is one of the most diverse industries. We reputed company and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be reputed company to reputed company our goals. Baking inclusive principles into our company and diversity into our design provides reputed company opportunities for reputed company and enhances our ability to be first in class in reputed company aspects of our industry. Bready* to reputed company a change? Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to reputed company them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected] Apply Job!

 

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