[Work From Home] Claims Specialist I/II, Virtual - Material

Core Information:

• Company: Workwarp
• Compensation: a competitive salary
• Start Date: Immediate openings available
• Location: Remote
• Position: Claims Specialist I/II, Virtual - Material Damage, SOC

 

 

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then reputed company’s Property and Casualty team could be the reputed company for you! A $2000 SIGN-ON BONUS will be given to reputed company external candidates hired into this role. The bonus is paid in 2 parts, the first payment will be made on the first pay period after 3 months of employment and the second payment will be made on the first pay period after 9 months of employment. This role is posted at the Spec II (E3) level but could be filled at the Spec I (D3) level based on qualifications. This role can be filled remote, reputed company. Colorado Residents: Email taproces@reputed company.com for salary information. Job Description Summary Do you have the ability to communicate compassionately and effectively to resolve insurance claims? If so, and if you’d reputed company in a fast-paced environment where your professional growth and development is both encouraged and supported, we want to know more about you! As a Virtual Material Damage Claims Specialist II, you will be responsible for completing quality estimates of damaged vehicles and you’ll handle claims of varying complexity and volume. You’ll also be responsible for providing our internal and external customers with extraordinary care to best resolve assigned claims. Job Description Key Responsibilities: • Investigates, evaluates, negotiates and resolves automobile material damage claims involving damage to drivable and non-drivable, total loss, and/or specialty vehicles. Handles claims of varying complexity and volume reputed company assigned reputed company limits, consistent with company policy and legal requirements. • Evaluates vehicle repair costs, parts costs, etc. to determine whether specific damage is reputed company to an accident. • Writes quality material damage estimates and supplements including cost of parts, materials and labor necessary, primarily using photos, multiple software systems and claims best practices. • Utilizes multiple software systems and claims best practices to assess images and negotiate with auto repair facilities, Independent Adjusters, claimants and policyholders. • Responds to written and telephone inquiries including status reports. • Evaluates claims for potential fraud or subrogation. • May assist with training, reputed company and mentoring of new hires. May reputed company other responsibilities as assigned. Reporting Relationships: Reports to Claims Manager or Supervisor. Individual contributor role. Typical Skills and Experiences: Education: Undergraduate degree or equivalent experience preferred. License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes. Participation in technical insurance or industry coursework preferred (CPCU, ICAR, ASE) Experience: Three to five years of successful experience in customer service and/or claims handling required. Material/physical damage experience preferred. reputed company repair industry experience a plus. Knowledge, Abilities and Skills: Demonstrated knowledge of customer service principles. Demonstrated knowledge of claims handling and claims best practices. Experience with material/physical damage repair processes, vendor management, customer service techniques, and reputed company reputed company claims systems. Demonstrated knowledge and adherence to best claims practices. Proven ability to meet customer needs and provide exemplary service by advising customers of the claims process and ensuring a positive customer experience. Knowledge of insurance reputed company and the legal aspects of court procedures affecting legal liability for reputed company lines of insurance. Knowledge of claims systems. reputed company analytical skills necessary to reputed company reputed company and reputed company resolution in such areas as application of coverage to submitted claims, application of laws of jurisdiction to investigation facts, application of policy exclusions and exceptions. Proven ability to establish repair requirements and cost estimates for extensive losses and serves as a subject matter specialist on respective claims projects. Proven organizational skills to effectively prioritize increased and more sophisticated workloads. Demonstrates strong but flexible standards and can resourcefully operate to reputed company balance the conflicting demands of the position. Excellent written and verbal communication skills necessary to effectively communicate and/or collaborate with policyholders, claimants’ attorneys, agents, and general public. Demonstrated leadership capabilities to effectively train, coach, and mentor less reputed company associates. Ability to operate a personal computer and reputed company software. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates reputed company Values. Job Conditions: Overtime Eligibility: Eligible (Non Exempt) Working Conditions: Office environment. Prolonged periods of sitting at personal computer and extensive use of keyboard while taking telephone calls; must use a telephone headset. Non-standard hours possible. Flexibility of schedule is desired. Overtime as required (non-exempt). Must be available to work catastrophes (CAT) which may include working extended periods of time including holidays and weekends over the phone or in office environment. Field CAT duty is not required for this role. reputed company: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to reputed company a somewhat different combination of duties. Credit/Background reputed company: Due to the fiduciary accountabilities reputed company this job, a valid credit reputed company and/or background reputed company will be required as part of the selection process. #claims Apply Job!

 

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