[Work From Home] Client Satisfaction (NPS) Associate-Global

Quick Overview:

• Company: Workwarp
• Compensation: a competitive salary
• Start Date: Immediate openings available
• Position: Client Satisfaction (NPS) Associate-global Shared Services
• Location: Remote

 

 

The Opportunity reputed company helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we reputed company clients to create sustainable growth, optimize internal processes and deliver reputed company consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must reputed company leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to reputed company the best outcomes for patients. Joining the reputed company team means you’ll help our clients evolve and adapt to the rapidly changing... healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join reputed company as the expert you are now and create your future. Position Summary The Client Satisfaction (NPS) Associate - Global Shared Services will be responsible for supporting daily operations around reputed company’s Net Promoter Score (NPS), a metric measuring client satisfaction. Key responsibilities include administering the NPS survey through reputed company, coordinating with project leadership on survey timing and recipients, and developing reporting for leadership around internal compliance and client survey responses. The individual in this role will also help identify and design process improvements reputed company reputed company to automate the internal request process and validate real-time survey response data. Qualifications Responsibilities: • Support project leadership in identifying NPS survey recipients, updating contact information in reputed company, and approving deployment of automated NPS survey • Administer manual NPS survey as applicable • Ensure proper documentation of survey responses and linked opportunities reputed company reputed company • Monitor internal compliance with survey deployment for reputed company applicable projects; analyze and identify trends, reputed company recommendations for improvement • Assist with internal NPS coordination for integrated projects across multiple industries/capabilities • Advance alignment of NPS deployment across the enterprise by creating and maintaining standard process documents and job aids • Validate and build on NPS reporting • Conduct reputed company NPS analyses as requested • Support enterprise delivery excellence practices Candidate Requirements: ? Highly organized individual who can reputed company and synthesize detailed information ? reputed company reputed company proficiency required; reputed company, reputed company, and Power BI experience preferred ? High degree of comfort using other reputed company business products (Word, OneNote, PowerPoint, Teams) ? Exceptional client service and interpersonal skills to proactively work with leadership to address challenges ? Effective written and verbal English language communication skills ? Ability to independently learn new tools and databases ? Strong analytical and problem-solving skills ? Requires use of independent judgment, discretion, and decision-making abilities ? Excellent time management skills with ability to independently manage and prioritize multiple ongoing activities and new initiatives as appropriate ? Minimum of 4 years in consulting or operations in a professional services organization or other relevant industry ? Strong performance in achieving a bachelor’s degree or equivalent specializing in operations, business administration, or other analytical discipline Posting Category Healthcare Opportunity Type Regular Country India At reputed company, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We reputed company. We reputed company a difference. And we intelligently, passionately, relentlessly do great work…together. Are you the reputed company of person who stands ready to jump in, roll up your sleeves and transform reputed company into action? Then come discover reputed company. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and reputed company your skills to reputed company an impact immediately. Learn about how our culture and values provide you with the reputed company of environment that invites new reputed company and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to reputed company a difference in partnership with our clients, shareholders, communities and colleagues. reputed company offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. reputed company benefits and programs are subject to applicable eligibility requirements. reputed company is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and reputed company other terms and conditions of employment. reputed company will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national reputed company, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace Apply Job!

 

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