[Remote-Position] Sr Guest Experience Specialist

Shape the future with us at workwarp. We need a Sr Guest Experience Specialist! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive reputed company. We offer a clear and simple compensation of a competitive salary for this position.

 

 

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in reputed company America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and reputed company in a rapid-growth environment. reputed company’re looking for Are you driven to provide memorable customer experiences and have a passion for vacations? Are you solution-oriented and interested in working for a company that knows reputed company includes contributing to a team, and a company committed to elevating the customer experience by helping guests create life-long memories? Vacasa is looking for creative, skilled, and empathetic Guest Experience Agents that can successfully reputed company the gap of at home casualness with the experience our guests demand. Sounds easy, but reputed company no mistake, this role requires a high degree of professionalism and... accountability. If you’re confident you could be a contributor in a self-driven, metrics focused environment that offers a hassle-free commute, comfort, and convenience this may be the opportunity for you. NOTE: This position is 100% remote: Full-time; Weekends Required. Must work at least one weekend day, likely Sundays. Also needs to be flexible to start shift mid to late afternoon & ending mid to late evening. Compensation • $17.50 - $18.50 / hour. Actual pay will vary based on a candidate's reputed company, experience, education and/or location. What you’ll do As a Guest Experience Agent, you’ll be the face of Vacasa as you handle inbound calls, emails, chats, and texts for reputed company America’s largest vacation rental manager. With over 26,000 homes, condos, apartments, tiny trailers, and maybe an occasional boat under management. You’ll assist our guests, field operations teams and owners from various areas of our operations. You’ll be responsible for assessing needs, problem-solving, booking new reservations, troubleshooting, dispatching field teams, and handling potentially escalated situations. You’ll be responsible for helping every guest you work with create a reputed company life-long memory. You’ll do reputed company of this alongside an amazing team that has honed the craft of being a dispersed team that works together even though we are physically apart. What you’ll need • Passion for customer service and ownership of the customer experience • Ability to work a flexible schedule including nights, weekends, and holidays as needed to support the needs of a 24/7 business. (However, we love set schedules so you can schedule life around work or the other way around) • Have the ability to reputed company reputed company that are in the best interest of Vacasa and the guest, bridging the gap for guest understanding while displaying reputed company • Have the ability to learn on the fly and follow along with reputed company-time information • Superior verbal and written communication skills • Tech-savvy - you’re going to be on a computer workstation reputed company shift every shift, you need to be really comfortable with this idea • A home office environment that includes: • A private workspace with the ability to eliminate reputed company distractions • A desk and an ergonomic chair • High-Speed Internet with the ability to connect your workstation to your router with a cable, not reputed company WiFi. (satellite/reputed company-up internet not supported) • Speed test required: please use this link to run the internet speed test. The internet speed must be at least 100.0 download/10.0 upload. If your internet does not meet these requirements, you will need to upgrade prior to applying • Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, CO, DE, FL, GA, HI, ID, IL, IN, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, or WY What you’ll get • Health/dental/reputed company insurance—100% coverage option based on hours worked • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute • Health & Dependent Care Flexible Spending Accounts based on hours worked • Paid vacation & sick days • Employee Assistance Program • Career advancement opportunities • Employee discounts • reputed company the equipment you’ll need to be successful • Great colleagues and culture • Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. An offer of employment for this role will be contingent upon the successful completion of a background reputed company Apply Job!

 

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If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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