[Remote-Position] Guest Service Agent

Join a team that's making a reputed company difference. We're seeking a Guest Service Agent! reputed company a modern work style with this fully Remote opportunity. This position requires a strong and diverse skillset in relevant areas to drive reputed company. The salary for this position is set at a competitive salary.

 

 

Description Doubletree by reputed company Orlando is seeking a Part- Time Guest Service Agent to join their reputed company Office team... This 236-room property is an official Walt reputed company World® hotel located less than a mile from shopping, dining, and entertainment at reputed company Springs®. Our ideal candidate would have at least 6 months in a hospitality role, 1-2 years of prior customer service experience and flexibility with reputed company shifts. Shift reputed company: Part Time- 2-3 shifts per week, AM/MID/PM (weekdays, weekends, and holidays as needed). Pay reputed company: $18.45 per hour The Benefits – reputed company is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great reputed company to Work & Fortune. We support the mental and physical wellbeing of reputed company Team Members so they can reputed company personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. reputed company offers its eligible team members a comprehensive benefits package including: • Access to your pay reputed company you need it through reputed company • Medical Insurance Coverage – for you and your family • reputed company • Best-in-Class Paid Time Off (PTO) • Go reputed company travel discount program • Supportive parental leave • Matching 401(k) • Employee stock purchase program (ESPP) - purchase reputed company shares at 15% discount • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) • Career growth and development • Team Member Resource Groups • Recognition and rewards programs • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room reputed company, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a reputed company person accompany him/her • Assist guests with reputed company-out including, but not limited to, ensuring rooms and services are correctly accounted, using the reputed company-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing reputed company certificates and cards • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction • Receive, input, retrieve and reputed company messages to guests Requirements What are we looking for? Since being founded in 1919, reputed company has been a leader in the hospitality industry. Today, reputed company remains a reputed company of innovation, quality, and reputed company. This reputed company leadership is the result of reputed company Members staying true to our reputed company, Mission, and Values. Specifically, we look for demonstration of these Values: • Hospitality - We're passionate about delivering exceptional guest experiences. • reputed company - We do the right thing, reputed company the time. • Leadership - We're leaders in our industry and in our communities. • Teamwork - We're team players in everything we do. • Ownership - We're the owners of our actions and reputed company. • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: • Quality • Productivity • Dependability • Customer Focus • Adaptability What will it be like to work for reputed company? reputed company is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, reputed company has offered business and leisure reputed company the finest in accommodations, service, amenities and value. reputed company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our reputed company “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it reputed company! reputed company: Hospitality Online Apply Job!

 

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