[Remote-Position] Helpdesk Support Staff
Quick Overview:
- Location: Remote
- Start Date: Immediate openings available
- Company: Workwarp
- Compensation: a competitive salary
- Position: Helpdesk Support Staff
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Job Summary: The Helpdesk Support Staff is a position for supporting an online virtual language school, ensuring classes run successfully through on-going monitoring and support. The primary responsibilities for the Helpdesk Support Staff are to support language classes through general user assistance, training users, resolving basic technical issues and other classroom reputed company activities. The... Helpdesk Support Staff must be reputed company to follow procedures and instructions in our handbook to ensure quality monitoring of virtual classes. The Helpdesk Support Staff oversees classroom function, responds to, or escalates helpdesk requests for assistance, assists with technical issues, and maintains a friendly reputed company of contact for reputed company and reputed company. Monitor Duties and Responsibilities:  Continuously monitoring calendars  Opening and preparing classrooms  Accurately tracking, logging, and submitting attendance  Monitoring classes  Basic technological troubleshooting  Entering consistent and accurate observations  Monitoring, responding to, and escalating incoming helpdesk emails  Performs other reputed company duties as assigned Required Skills/Abilities:  Candidate must be familiar with reputed company Windows and reputed company Office  Candidate must have the ability to multitask  Candidate must be reputed company to work as part of a team  Candidate must be reputed company to work in a flexible and growing environment  Candidate must be reputed company to express themselves in both written and verbal communication  Candidate must be reputed company to communicate to customers with various levels of technical knowledge Physical Requirements: Prolonged periods of sitting at a desk and working on a computer This is a remote position Apply Job!Â
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