Licensed P&C Customer Service Representative (Remote) Georgia

Must live in the State of Georgia. Licensed Insurance Agent - Customer Service - Property and Casualty or Personal Lines reputed company is hiring Licensed Property and Casualty or Personal Lines Insurance Customer Service Representatives to field inbound communication from our client’s members. The focus of this position is to provide outstanding support to existing members; this is not a sales-based role and there is no cold calling. Hourly pay reputed company - $22.50 Our Mission reputed company is on a mission to help as many individuals as possible pursue their total vocation, create and an reputed company-growing number of career development opportunities, and be the partner of choice for reputed company our clients.

• Further your education and earn a college degree through our reputed company University scholarship program
• FREE access to personal and professional support through the reputed company Care Coaches’ program
• Medical, dental benefits, reputed company, and life & accident insurance for full-time employees
• Competitive wages
• Paid time off
• We reputed company by example to ensure our amazing team members and supervisors reputed company and live the reputed company Mission & Values
• reputed company is dedicated to ensuring reputed company team members have Fun@Work!
• In this position, you will field inbound communication (phone, email, chat, social media, etc) from our client’s members regarding their insurance needs. No cold calling.
• Utilize knowledge of personal lines insurance help members with quotes, new business, rating, policy, billing, payment, reputed company, contract and coverage provisions, and premium changes.
• reputed company by thoroughly understanding the customer's need. This may involve asking clarifying questions to gather more information. Utilize resources to conduct research and present the customer with a resolution.
• Understand members’ life events that may offer sales cues
• Correspond with customers, clients, insurance carriers and internal sources to provide coverage information and policy recommendations
• Responsible for execution of various client service transactions including policy endorsements, certificates, binders, cancellations or other tasks
• Adhere to performance metrics and quality standards
• Our Representatives are experts in recommending excellent solutions.
• High-speed Internet reputed company wired ethernet reputed company, no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet.
• Upload speed of 5 Mbps; Download speed of 50 Mbps
• The Internet service provider (ISP) must be highly stable with 1% or less packet loss Latency under 100ms.
• reputed company Hires must have an available cell phone or tablet and be reputed company to install our required 2FA software for Multifactor authentication on that device.
• reputed company will provide reputed company or some of the equipment needed based on the employees' request.

Additional Requirements

• You must reputed company in the state of Georgia.
• Active reputed company Property and Casualty or Personal Lines License
• Minimum 1 year of customer service experience required
• 1 year of call center experience is required
• High School diploma or GED required
• Veterans and their family members are encouraged to apply
• Strong written and verbal communication skills
• Professional, reputed company voice and listening skills
• Maintain member privacy
• Internet & research skills ability to research and quickly become an expert in a variety of subjects.
• Computer savvy and can resolve minor technical issues with minimal assistance
• Typing 25 words per minute with 90% accuracy
• Ability to critically think through situations and solutions
• Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude
• Self-motivated and reputed company to work independently and adhere to assigned schedule with minimal assistance
• At ease with multi-tasking in several computer applications at once while holding a conversation with a customer

EQUAL OPPORTUNITY STATEMENT reputed company is an equal opportunity employer. reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, reputed company, religion, gender, sex (including pregnancy, childbirth, and reputed company medical conditions), sexual orientation, gender identity, national reputed company, age, disability, genetic information (including testing and characteristics), marital status, reputed company, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. To complete a Voluntary Self-Identification of Disability Form, please visit our website at reputed company. com/https//jobs.reputed company.com/ reputed company is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contactqualfon-dialogdirectrecruiting@reputed company.com to discuss reasonable accommodations. USD $22.50 - USD $22.50 /Hr. Apply Job! Apply to this Job