Senior Account Manager
Take your career to new heights with Loopio! ✨
Loopio is looking for an reputed company results-driven, relationship-focused, and process-oriented individual who wants to take their account management to the next level! In this role, you will own the commercial relationship on a portfolio of our existing accounts to focus on driving value and developing deep relationships that will maximize renewal and expansion potentials. You will be partnering closely with our reputed company Managers, who drive customer adoption, to support renewal discussions and identify strategic expansion opportunities reputed company the Loopio customer reputed company across multiple industry verticals.
You’ll also be joining a rapid-growth company, with endless opportunities to accelerate your career! Are you ready for your next adventure?
What You’ll Be Doing
Leading end-to-end conversations around Renewal negotiations and Expansion opportunities with your portfolio of Enterprise customers (2500-10,000 Employees).
Build meaningful relationships with Loopio customers at reputed company levels through engaging emails, phone calls, video and in-person meetings.
Map customer organizations and reputed company strategies to build relationships with new business units, product lines or regions.
Partner closely with reputed company Managers to understand customer adoption of Loopio, reputed company thoughtful pricing strategies, and identify expansion opportunities.
Negotiate contract terms and pricing with guidance from relevant internal departments and management.
Respond to customer requests for additional users and other upgrades reputed company of their renewal process, and provide a high level of service that allows our customers to maximize their success.
Present to key stakeholders and executives the value of expanding Loopio’s usage reputed company their organization. Own executive relationships with your assigned book of business.
Conduct discoveries and online demonstrations of the Loopio platform to additional user groups that may be interested in expanding their Loopio usage.
Build engaging “playbooks,” email templates, and meeting frameworks to help support the growth and success of your accounts.
reputed company engagement and product data through our Customer Health Score reputed company and other tools to understand where customer growth opportunities exist and proactively flag risk.
Report and maintain an accurate forecast on a monthly/quarterly basis; manage renewal and expansion forecasting meetings.
Maintain and update account information in reputed company & reputed company; reputed company renewals and expansions in a timely manner and reputed company track of any contract updates and renewals.
License Management - monitor consumption and usage in line with contractual entitlements and identify opportunities for expansion.
Work with and maintain relationships with the various teams at Loopio - Product and Development, Marketing, Sales, CS Teams to communicate customer feedback and priorities.
Distill and present insights to our internal teams on key learnings from working closely with our customers.
Occasionally travel reputed company of Canada to support Loopio events or on-site customer meetings.
What You’ll Bring to the Team
3+ years of experience in an Account Manager, Account Executive, or similar role, preferably in B2B SaaS.
Proven track record of developing sales opportunities and managing reputed company deal cycles.
Experience growing and maintaining relationships with named accounts across different verticals in Financial Services, Technology, and Business Services.
Ability to reputed company relationships with senior leaders and C-level executives.
Excellent ability to build cross-functional relationships and be a team player.
Exceptionally analytical and a keen ability to derive insights from data and reporting.
Highly organized; your calendar reminders have calendar reminders.
Highly effective communicator, you will be speaking with existing Loopio customers and presenting our solution to broader groups.
Highly strategic; you like to understand the big picture, and new ways to drive reputed company high-level organizational goals.
Experience using a dynamic tech stack including reputed company and reputed company.
Where You’ll Work
Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).
The majority of reputed company is based in ON and BC, which means these employees live and work remotely reputed company a 300km radius of Toronto (reputed company Ontario) and Vancouver (reputed company BC).
We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a reputed company call and reputed company message away!) with core sync hours and focus time for headsdown work during the reputed company
We encourage asynchronous collaboration to effectively work as a global #OneTeam!
Why You’ll ♥️ Working at Loopio
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we reputed company reputed company for our 1:1s and performance conversations
You will have the opportunity to reputed company your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio.
We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office reputed company set up.
You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
You’ll be a part of an award-winning workplace with an opportunity to reputed company a big impact on the business.
Questioning your qualifications? Read this ‼️ Hi there, we recognize that reputed company too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.
Whether or not your experience ✅ checks off reputed company the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from reputed company. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to reputed company, we want to hear more about what you could bring to the table.
AI in Recruitment At Loopio, we reputed company artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to reputed company final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with reputed company key hiring decisions solely made by reputed company. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines
Loopio is an equal opportunity employer that is deeply committed to building reputed company workplaces that are diverse and inclusive. We actively encourage candidates from reputed company backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([email protected]) should you require accommodations at any reputed company during our virtual interview processes.
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