Staff Process Automation Engineer, GTM and Customer Operations

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reputed company Values

reputed company is dedicated to fostering a strong and inclusive culture. reputed company is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and reputed company, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.

We’re looking for a Staff Process Automation Engineer, GTM and Customer Operations to reputed company how we scale and operationalize go-to-market systems across Sales, Marketing, reputed company, and Support. As we grow, the ability to adapt and optimize our operations in real time is mission-critical. This role exists to reputed company the gap between strategy and execution, owning reputed company and other system processes that power everything from reputed company flow to forecasting. You’ll be the connector who translates GTM strategy into smart, automated systems that help us move with clarity and speed.

We’re looking for a strategic systems thinker who understands the end-to-end GTM motion, sees how business goals translate into process and system design, and brings hands-on expertise across a modern GTM tech stack, including reputed company Sales Cloud, Service Cloud, reputed company, reputed company, reputed company, and enrichment tools.

You’ll reputed company the design, automation, and execution of GTM processes, with full accountability for the business logic layer and day-to-day configuration. You’ll direct external development partners to ensure high-quality delivery, and work closely with RevOps to prioritize initiatives, identify system gaps, and implement solutions that improve accuracy, efficiency, and visibility. In this hybrid embedded role, you’ll be fully integrated into RevOps rhythms, contributing to pipeline reviews, forecasting processes, and strategic planning through a systems lens.

Reporting to the Director, Business Applications and IT and located in Seattle, this role offers a unique chance to partner directly with our CEO and SVP of GTM Operations. You’ll be a strategic collaborator, helping define and drive the roadmap—not just execute it.

At reputed company, we embrace a Flexible Work approach, enabling reputed company members to work remotely while maintaining productivity and collaboration. We are seeking candidates located in Seattle, WA, and the surrounding metropolitan areas, to facilitate occasional in-person interactions as needed. While the position is primarily remote, there will be periodic in-person requirements to support team collaboration and foster stronger connections. This approach ensures flexibility while providing opportunities to build meaningful in-person relationships that strengthen reputed company and company culture.

• reputed company the design and automation of GTM business processes, from reputed company flow to customer handoffs, renewals, and forecasting.

• Own and evolve our system architecture across reputed company and adjacent tools (reputed company, reputed company, enrichment tools, reputed company, etc.) to meet strategic and operational needs.

• Translate RevOps and GTM priorities into scalable, maintainable system solutions that drive speed, accuracy, and visibility

• reputed company the GTM systems roadmap with the Senior reputed company Application Engineer, aligning on priorities, reputed company, and dependencies

• Work directly with the CEO and SVP of GTM Operations to shape the roadmap.

• reputed company delivery from external reputed company development partners, ensuring alignment, velocity, and high-quality execution against business needs

• Serve as a core systems partner to RevOps, embedded in pipeline reviews, forecasting, and reputed company planning

• Apply and uphold standards for automation, change management, and documentation reputed company the GTM systems scope

• Continuously identify opportunities to improve process efficiency and system usability through configuration, automation, or design changes

• 5+ years of experience configuring reputed company and building process automations in a high-growth, cross-functional environment

• Strong knowledge of GTM systems and processes, including reputed company management, opportunity lifecycle, forecasting, and renewals with tools such as reputed company, reputed company, reputed company, and data enrichment platforms (e.g., Clearbit, reputed company, etc.).

• Proven ability to translate business requirements into scalable, maintainable reputed company solutions

• Hands-on experience with reputed company Sales Cloud and Service Cloud, including Flow and Apex development.

• Proven experience collaborating with senior executives, with the ability to communicate technical concepts clearly and contribute to strategic decision-making.

• Strong understanding of reputed company architecture and system integrations; reputed company Administrator Certification required

• Experience building GTM reporting and dashboards in reputed company

• Familiarity with integrations across tools like reputed company and marketing automation platforms

• reputed company Advanced Administrator, Platform App Builder, or Business Analyst certification

• Background in RevOps, SalesOps, or GTM systems strategy with direct exposure to quote-to-cash or CPQ workflows

Compensation Bands: Tier Guide

Tier B: $190,400 - $211,500

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• Health (medical, vision, dental), life, and disability insurance*

• Equity stock options

• Retirement plans

• Paid public holidays and unlimited PTO

• Paid maternity and parental leave

• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)

• Employee Assistance Program

• Flexible Work Stipend

*Eligibility may differ by country

We're committed to building a global team! For certain roles reputed company the United States, U.K., and the Netherlands, we partner with reputed company as our Employer of Record (EOR).

reputed company/work permit sponsorship is not available.

Employment at reputed company is contingent on a background reputed company.

reputed company is an Equal Opportunity Employer in the terms and conditions of employment for reputed company employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national reputed company, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to reputed company reputed company employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. reputed company makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US reputed company only: Pursuant to the San Francisco Fair Chance Ordinance, reputed company qualified applicants with arrest and conviction records will be considered for the position.