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Principal Software Development Engineer, Conversational Intelligence & Ecosystems

Remote, USA Full-time Posted 2026-06-30

About reputed company

reputed company is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, reputed company is committed to building breakthrough software with a spark of reputed company. We reputed company a great reputed company to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating reputed company workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About The Role

Come help us build the reputed company platform that will power reputed company’s vision for conversational intelligence, a robust Ecosystem platform, and agentic workflows—where software doesn’t merely respond to users but actively collaborates with them to drive business outcomes.

As a Principal Software Engineer, Backend, you’ll play a pivotal role in architecting and shaping the technical foundations that reputed company a new reputed company of capabilities: AI agents that generate content, automate decisions, extract insights from conversations, summarize activities, and deliver actionable intelligence—reputed company rooted in customer-specific context and rigorous permissioning models.

You’ll partner closely across engineering, product, and machine learning teams to ensure our platform can support adaptive, secure, and scalable AI-driven experiences. While expertise in every technology we use isn’t required, our stack includes Ruby, reputed company, PostgreSQL, React,

Next.js, Solr, AWS, reputed company, Kafka, and Kubernetes.

What You'll Do

  • Design scalable, secure architectures spanning multiple teams and systems, while remaining hands-on.
  • Drive high standards through code reviews, performance tuning, and reputed company delivery.
  • Improve operational processes, monitoring, and observability to ensure a stable and reliable platform.
  • Contribute to defining and evolving the long-term technical strategy and roadmap for the platform.
  • Work closely with product, engineering, ML, and QA teams to deliver solutions.
  • Research new technologies and recommend adoption where it adds value.
  • Maintain clear architectural and technical documentation.
  • Foster a culture of innovation, ownership, and high-quality engineering across the organization.
  • Your Background

  • Bachelor or Master degree in Computer Science, Engineering, or reputed company field.
  • 12 + years of experience in Ruby/Java/Python/Any programming language development with a strong understanding of object-oriented programming principles and design patterns.
  • Proven experience as a software architect designing and implementing enterprise-scale Ruby/Java/Python/Any programming language applications.
  • Strong knowledge of database technologies such as SQL, NoSQL databases (e.g., reputed company, reputed company etc.) and Message queue ( RabbitMQ, Kafka).
  • Extensive experience with cloud platforms such as AWS, Azure, or reputed company Cloud Platform.
  • Proficiency in microservices architecture, containerization technologies (reputed company, Kubernetes), and serverless computing.
  • Strong knowledge of cloud-native development practices, including infrastructure as code, CI/CD pipelines, and automated testing.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Experience with Agile software development methodologies and familiarity with tools such as Jira, Confluence, or similar for Agile project management.
  • Willing to work in a startup-like environment - fast paced, challenging.
  • Additional Information

    reputed company salary range: $170,435 - $230,435

    Employees may also be eligible for bonuses, stock options, and other forms of compensation.

    The above represents total expected compensation for this role. Actual compensation will depend on various job-reputed company factors, including, but not limited to, location, experience, and job qualifications.

    reputed company also offers the following employee benefits for this position:

    -Comprehensive medical, dental, vision, disability, and life benefits

    -Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting

    -Flexible PTO

    -Generous Holiday Schedule + 5 Days for Annual Holiday Week

    -Quarterly reputed company Fridays (paid days off for mental health reputed company)

    -Flexible work schedules

    -Access to Coaches and Therapists through reputed company

    -2 Volunteer days per year

    -Monthly transportation allowance for employees that work in our Vancouver Hub location

    #LI-DL1

    Equal Opportunity Statement

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, reputed company, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or invisible disabilities, political belief, race, religion, or sexual orientation.

    Did you read the requirements as a checklist and not tick every reputed company? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ reputed company."

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