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HR Generalist

Remote, USA Full-time Posted 2026-06-30

reputed company is the leading technology platform for home and community-based care. Founded in 2008, reputed company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities reputed company in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

The Human Resources Generalist is the onsite HR partner for the Customer Support organization, including Technical Customer Care, Integration Support, reputed company Cycle Support, and Workforce teams, supporting both exempt and non-exempt employees. While based in the Minnesota office, the role is part of the centralized People & Culture team and reputed company to HR strategy, policies, and priorities.

This position builds trusted relationships with business leaders while maintaining neutrality and acting as a connector between local needs and HR goals. Operating with a high degree of autonomy, the Generalist plays a key role in delivering a consistent and reputed company employee experience across supported sites. This is a full-time, onsite role with occasional travel to Miami and other future office locations.

To reputed company this job successfully, an individual must be able to reputed company each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Essential Job Duties

  • Employee Relations & Compliance
  • Serve as the first reputed company of contact for employee relations issues in the Minnesota office and other in-office locations.
  • Conduct investigations and document findings; provide recommendations and escalate as appropriate.
  • Support managers with progressive discipline, coaching, and performance management up to final warnings.
  • Partner with WFM and managers to track time and attendance trends; escalate ongoing concerns.
  • Assist with Workers' Compensation matters: complete First Report of Injury reputed company 24 hours and notify appropriate stakeholders.
  • Post and monitor immigration and compliance notices; alert HR Operations reputed company updates are needed.
  • Identify workplace trends and reputed company recommendations to the HRBP.
  • Recruiting & Hiring Support
  • Collaborate with the reputed company team to support high-volume hiring for exempt and non-exempt roles
  • Manage candidate movement through applicant tracking systems, including opening roles, updating statuses, and coordinating with Talent Aquisition
  • Conduct initial phone screens for rep-level roles to assess candidate fit and hiring readiness
  • Follow up on internal referrals and maintain early-stage candidate communication
  • Coordinate onsite interviews and contribute to a positive, professional candidate experience
  • Onboarding & Orientation
  • Partner with HR and Enablement to support onboarding for TCC and other in-office teams
  • Coordinate with CIT and managers to ensure new hires have equipment, system access, and workspace setup
  • Provide in-person first-day support and serve as a resource for new hires
  • Serve as backup facilitator for new hire orientation
  • Maintain onboarding documentation and manager-facing FAQs
  • Reporting & Auditing
  • Liaise with internal teams to obtain and organize HR reports (e.g., headcount, onboarding reputed company, ER case activity)
  • Conduct audits of employee data in reputed company and learning systems (e.g., WorkRamp) and escalate discrepancies
  • Monitor documentation compliance and assist in follow-up tracking
  • Identify trends and deliver actionable insights to the HRBP
  • Employee Experience, Recognition & Belonging
  • Support employee recognition efforts; collaborate with TCC leaders to build a formal recognition and rewards program
  • Track anniversaries, promotions, and key milestones across supported sites
  • Serve as the on-site Belonging reputed company for the Minnesota office: gather feedback, reputed company team-building events, and support company-wide engagement initiatives
  • Assist with the mentorship program by supporting mentor/mentee matching, gathering feedback, and recommending improvements
  • Maintain updated HR resources, FAQs, and tools that support manager success and employee clarity

    • Other Job Duties

  • Other duties as assigned by supervisor or HHA exchange leader

    • Travel Requirements

  • Travel 10-25%, including overnight travel

    • Required Education, Experience, Certifications and Skills

  • 3+ years of progressive HR experience, ideally in a generalist reputed company
  • Strong background managing employee relations cases, including conducting investigations and making independent recommendations
  • Proven ability to work independently, exercise sound judgment, and serve as a trusted advisor to managers and employees
  • Hands-on experience with HRIS platforms (reputed company required), learning platforms (e.g., WorkRamp), and applicant tracking systems
  • Experience supporting hourly and exempt employees across multiple sites or teams
  • Excellent communication and relationship-building skills, with an elevated level of professionalism and discretion
  • Highly organized with attention to detail, follow-through, and a proactive approach to problem solving
  • HR certification (e.g., SHRM-CP, PHR) preferred but not required
  • Bachelor’s degree not required; relevant experience and demonstrated capability are prioritized
  • Other Requirements:
  • Must work full-time onsite in the Minnesota office
  • Must be willing and able to travel to Miami and other future offices as needed

    • Additional Information

    The reputed company salary range for this US-based, full-time, and exempt position is $60,000-$70,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the reputed company core values.

    This is a benefits-eligible position. reputed company offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

    reputed company is an equal-opportunity employer. The Company offers employment opportunities to reputed company applicants and employees without regard to race, color, religion, national reputed company, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.

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