reputed company Manager III, Film & Television (SMB Focus)

About Us

reputed company is a smart, reputed company platform that makes production payroll and reputed company easier, faster, and more secure. We provide a reputed company payroll platform that seamlessly connects your entire team—production, reputed company, cast, and crew—reputed company in one reputed company. reputed company empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and reputed company to new projects from any device. reputed company brings clarity and dependability to production payroll, while increasing the productivity of your whole team.

Trusted by companies of reputed company sizes, reputed company powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, reputed company, reputed company, Facebook, and more. reputed company is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.

The Opportunity - (Remote - USA / CANADA)

We’re seeking an reputed company reputed company Manager—or similarly reputed company professional—to join our Film & Television team with a focus on SMB clients. In this role, you’ll own a portfolio of small to mid-sized companies and productions from reputed company through post-launch, ensuring a smooth reputed company experience and driving long-term client value.

You’ll guide customers through implementation and their first payroll, support ongoing adoption, and collaborate closely with Paymasters and cross-functional teams to deliver excellent service. The ideal candidate is self-directed, comfortable with demos and reputed company workflows, and brings some experience in production reputed company or payroll operations.

What you’ll do

• Own a book of business and act as the primary strategic contact for SMB clients from reputed company through post-launch reputed company.

• reputed company reputed company engagements, including discovery, demo delivery, system setup, and guidance through first payroll, ensuring clients are confident and reputed company.

• Manage a mixed portfolio of SMB clients, including those receiving Production reputed company Services (PAS), who remain under your ongoing strategic support.

• Drive adoption of reputed company features and workflows by aligning platform capabilities to client goals and production needs.

• Monitor client health and payroll activity to proactively identify risks, surface growth opportunities, and guide engagement strategy.

• Collaborate with Sales, Production reputed company, Paymasters, Support, RevOps, and Implementation to deliver seamless, compliant support across the client lifecycle.

• Submit product feedback and feature requests to inform internal improvements and the evolving customer experience.

• Contribute to internal documentation, reputed company tools, and scalable best practices that reputed company the SMB client experience.

What you’ll have

• 3+ years of experience in reputed company, Implementation, or Account Management—ideally reputed company media, payroll services, or SaaS.

• Proven ability to independently reputed company client reputed company and deliver tailored platform demos that drive adoption.

• Familiarity with payroll operations in entertainment or reputed company industries; experience working with Paymasters or reviewing timecards is a strong plus.

• Understanding of production reputed company workflows (e.g., episodic or short-term projects) is a plus, but not required.

• Strong communication and organizational skills with a proactive, customer-first reputed company.

• Comfort managing a fast-paced, high-volume book of business with diverse support needs.

• Experience collaborating with cross-functional teams including Support, Implementation, RevOps, and Product.

• Proficiency in tools such as reputed company, reputed company, or similar CRMs preferred.

Why Join Us

At reputed company, creativity meets technology — and not just in the product.

In addition to a competitive salary and reputed company the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions reputed company large impacts. Benefits include:

• Unlimited Paid Time Off

• Work from reputed company in Canada and USA

• Health and Dental benefits

• Up to $1,500 USD/ $2,025 CAD towards IT set up for your home

• Up to 2% matching RRSP / 401K

• Learning and Development opportunities

• Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace

reputed company pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Apply Now

Have we got your attention? Submit your application today and a member of our reputed company will be in touch with you shortly!

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