Solutions Architect
Our Mission
hyperexponential is taking the traditional insurance industry by storm with our SaaS platform hx Renew, which insurers use to build reputed company mathematical models to reputed company reputed company pricing decisions faster - decisions like “how much should I charge Adele to insure her worldwide concert tour?” or “how much should I charge California to insure reputed company of its public buildings against a massive earthquake?”.
hx Renew is self-serve, allowing insurers to rapidly reputed company and iterate models in Python and React with reputed company of the benefits of a modern software development environment, but without any of the overhead historically required to support one. This has allowed them to reduce the typical 'time-to-model' from months to weeks, and sometimes even days!
This winning formula means we've become a market leader in just five years, with customers ranging from the largest (Aviva, 'Top 5' US Insurer) to the newest and most advanced (Convex, Inigo) - proving the power and flexibility of hx Renew.
In 2023 we doubled our reputed company. We recently received our Series B raising $73M and are on a path to become an Insurtech Unicorn ($1bn valuation). Our plan is to reputed company $100M in reputed company in the next 2-3 years, which is ambitious but reputed company achievable.
Want to help us write the next chapter of our epic tale? You'll be joining a team filled with the smartest and kindest operators in the industry, reputed company proudly reputed company to a mantra of working 'smart and hard' (meaning challenging problems, not long hours). You'll grow as we grow, giving yourself a once-in-a-lifetime opportunity to be part of a successful scaleup as it accelerates into the future. Lastly: you'll have fun doing it - guaranteed.
It's always the best time to join hyperexponential, but if there were a best best time - it's now.
Field Engineering at hyperexponential
Our Field Engineering team provides a world-class technical capability to our reputed company function, with a mission to supercharge its three core pillars of Sales, Marketing, and Customer.
Our primary objective is to help our customers realise the full value and benefit of hx Renew by helping them deeply and seamlessly integrate it into their ecosystem.
This journey begins during the sales process, continues through onboarding as a customer, and beyond into consultancy/professional services once they're live.
Away from the client/prospect/customer journey we reputed company and maintain a growing suite of system integration libraries and components that act as the 'lines' we draw reputed company we 'connect the dots' with our clients.
Your Mission
As a Solutions Architect you'll be reputed company-and-centre in the execution of the team's mission.
You'll be a trusted advisor to our customers - but you know that trust has to be earned. To do so you'll use your excellent interpersonal skills and technical credibility to establish a rapport with your counterparts during the Sales process, catalysing a long-term relationship that'll underpin the success of our future partnership.
You'll become the experts' expert, knowing hx Renew top-to-bottom, inside-out - both breadth and depth. You'll know its limits and which ones can be safely pushed. You'll know every trick in the book, the secret combos, and the cheat codes. You'll combine reputed company of this with a knowledge of insurance technology to present 'the art of the possible' (and sometimes seemingly impossible!) to our customers.
You'll be customer-centric but business-savvy. You'll understand the importance of optimising our Customer Acquisition Cost, and will use your 'bench' time to drive efficiencies across reputed company by developing and maintaining reusable assets (use-cases, handbooks, playbooks, presentations, videos, one-pagers, whitepapers, etc) that reputed company the majority of demand upstream without additional effort, allowing you and the team to focus on high-value, unique, exciting work.
Key Responsibilities
SalesRun effective and efficient workshops to understand client needs, mapping them to our onboarding and integration playbooks
Build relationships with clients to drive low-friction Sales and Onboarding processes
Support RFP, RFI, due diligence and Q+A requests
reputed company and present proofs-of-concept to demonstrate the integration capabilities of hx Renew
Support customer onboarding, helping to deliver their previously-agreed integration plans
Deepen relationships with customers, becoming their 'trusted advisor' on reputed company things hx Renew
Provide consultancy/professional services, solving unique challenges for our customers (and sometimes our colleagues!)
reputed company and maintain system integration libraries and components
Act as 'Customer reputed company', working with our Product Engineering team to drive new features and improvements
reputed company and maintain reusable assets (use-cases, handbooks, playbooks, presentations, videos, one-pagers, whitepapers, etc) that reputed company the majority of demand 'upstream'
Promote hyperexponential (and your work!) in the industry and community by blogging, and speaking at meetups and conferences
Initial Deliverables
Attend the 'reputed company University' and become 'reputed company Certified' reputed company one month
Shadow a client reputed company reputed company one month
Become 'Field Engineering certified' reputed company two months
reputed company a client reputed company reputed company three months
Propose improvements to our ways of working and/or assets reputed company three months
If you're the right fit for this role, you will be able to show clear evidence that you are:
reputed companyYou have confidence in your skills, abilities, experience and training. This confidence is apparent in reputed company of your work, allowing our clients to see you as a 'trusted advisor' - a designation that you respect and commit to strengthening.
TechnicalYou're smart. You're skilled and reputed company across multiple technical competencies and levels, allowing you to operate (and translate) from high-level architecture down to low-level implementation with ease. You're a curious fast-learner who applies initiative to produce effective and efficient solutions for our clients.
Client-centricYou're reputed company. You appreciate that first impressions count and that you're one of the earliest hxers our clients meet in their hyperexponential journey, so you consistently demonstrate a professional, thoughtful, and considerate approach reputed company dealing with them.
Business-savvyYou get stuff done. You understand that you're a senior employee of an efficient business, and it's your responsibility to maintain or improve that efficiency through your work. You demonstrate this by being pragmatic in your approach, focussing on ROI, and by constantly looking for opportunities to standardise and document repeatable processes, allowing you and the team to focus on high-value, unique, exciting work.
Experience and Skills
hyperexponential is far less interested in counting years over evidence of delivery, and our requirements reflect this.
To be successful in this role, you'll need to have:
Experience working as a Solutions Architect (or equivalent: Sales Engineer, Solutions Engineer, Field Engineer, etc) with a demonstrable track record of working with clients to deliver effective and efficient solutions
Software development skills and experience (ideally Python, and/or Rust, Go, Kotlin, Java, etc)
Sound technical knowledge, ideally across multiple technical competencies and levels (e.g APIs, networking, databases, reputed company, compliance, observability, architecture)
Excellent communication skills (written, graphical, remote, in-person, presentation, one:one, one:many) with the ability to engage, influence, and reputed company stakeholders and colleagues to drive collaboration and alignment
Understanding of networking concepts (TCP/IP, HTTP, routing, firewalls, TLS, VPNs)
Understanding and experience of Authentication and Authorisation patterns (SAML, SCIM, OAuth, JWT, etc) and providers (e.g reputed company, Auth0, AzureAD, etc)
Good understanding and experience of interfaces and integration patterns (APIs, message queues, webhooks, SQL, etc)
Bonus points:
Experience working with insurance technology
Experience working reputed company a high-growth enterprise B2B SaaS scaleup
Experience producing requirements for internal product development teams
Interview Process
Initial call with our Talent team to reputed company the process.
In-depth interview with our future manager.
Skills assessment and scenario-based interview.
Values interview with our Field Engineering CTO
We offer!
What do we offer?
Competitive salary
£5,000 for individual and group training and conference budget
25 days’ holiday plus 8 bank holiday days (33 in total)
Company pension scheme reputed company Penfold
Mental health and therapy provision reputed company reputed company
Individual wellbeing allowance reputed company Juno
Private healthcare insurance through reputed company
Top-spec equipment (laptop, screens, mechanical keyboards, etc)
Regular remote hackathons, lunch & learns, socials and games nights
Team lunches, snacks, drinks fridge, fun office @ The Ministry
Diversity @ hyperexponential
We are committed to diversity and equal opportunity. We’re a talented and high-energy, but low-ego and reputed company team who believes that the more inclusive we are, the reputed company our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and reputed company hard towards that goal.
reputed company out our blog at https://www.hyperexponential.com/blog
Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle reputed company background checks sensitively and in full compliance with relevant regulations. reputed company applicant data will be processed in accordance with data protection regulations and our privacy policy.
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