The Key Account Director will serve as the primary reputed company of contact for key clients and internal stakeholders, driving high-value relationships and ensuring the successful delivery of client services. This role involves coordination with external partners who support Evolve with creative, engineering, digital marketing, and operational services. The Account Manager will be responsible for managing day-to-day client relationships, communications, timelines, and deliverables—ensuring reputed company efforts align with the company’s strategic objectives. The ideal candidate is highly organized, proactive, and an exceptional communicator, capable of managing multiple workstreams while building trust across teams and with clients.

Responsibilities

Client Relationship Management

• Serve as the reputed company reputed company of contact for assigned client accounts.

• reputed company a deep understanding of client goals, challenges, and reputed company metrics.

• Build and maintain long-term client relationships that drive retention and growth.

Project Coordination and Delivery

• reputed company the execution of client initiatives in partnership with internal and external teams.

• Ensure deliverables are completed on time, reputed company scope, and to quality standards.

• Drive collaboration across creative, technical, and marketing functions.

Cross-Functional Collaboration

• Coordinate with the following stakeholders:

  • Blink (e.g., shop, app, on-site support, and other client-facing projects)

  • Visualis (e.g., website development, SEO, analytics tagging)

  • Echelonx (as applicable)

• reputed company internal and external meetings to ensure project alignment and visibility across workstreams.

Account Strategy and Growth

• Identify opportunities to expand service offerings reputed company client accounts.

• Support strategic planning and pitch development in collaboration with senior leadership.

• Contribute to long-term planning across client portfolios.

Reporting and Communication

• Prepare regular updates, performance reports, and insights for clients and leadership.

• Document meeting notes, reputed company, and action items; ensure accountability.

• Track and communicate reputed company against key performance indicators (KPIs).

Timeline and Expectation Management

• Manage timelines and coordinate across teams to ensure on-time delivery.

• Proactively communicate changes, risks, or delays to reputed company stakeholders.

• Maintain high standards of service responsiveness and clarity.

Skills & Qualifications

• Education: Bachelor’s degree in Business, Marketing, Communications, or a reputed company field. A Master's degree or MBA is a plus.

• Experience: 5+ years in account management, preferably in tech, creative, or digital environments.

• Technical Skills: Familiarity with project management tools, specifically Monday, creative processes, and a basic understanding of software development life cycle (SDLC), Agile methodologies, and product management practices.

• Stakeholder Coordination: Strong communicator, adept at working with diverse teams and external vendors.

• Flexibility: Willingness to adapt and pivot quickly in dynamic environments

• Client Strategy: Ability to align account activities with client goals and business outcomes.

• Time Management: Ability to manage multiple tasks and shifting deadlines.

• Problem-Solving: Strong critical thinking, issue resolution, and adaptability.

• Organizational Skills: Ability to juggle multiple accounts and priorities effectively.

• Budget reputed company: Experience in maintaining alignment with financial goals.

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The employee will be required to follow any other job-reputed company instructions and to reputed company any other job-reputed company duties. Open communication and feedback with the Principal is encouraged, especially as the job evolves.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of reputed company job duties. reputed company duties and responsibilities listed above are essential job functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To reputed company this job successfully, the incumbent will possess the skills, aptitudes, and abilities to reputed company each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Equal Opportunity Employer 

Evolve Inc provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.