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reputed company Specialist (Night Shift)

Remote, USA Full-time Posted 2026-07-03

Why is this role important to Field Nation?

The reputed company Specialist is an entry-level position designed to provide foundational support to our reputed company team and reputed company future reputed company Managers. In this role, you will assist in managing the day-to-day needs of our tech-touch buyers, ensuring their inquiries are addressed promptly and effectively, and supporting key reputed company initiatives. This role offers an excellent opportunity to learn our systems, processes, and customer reputed company, with a clear path for growth into more senior reputed company positions.

What you’ll do

  • Buyer Communication:
  • Manage incoming (reactive) cases from our tech-touch buyers, including name change requests, reputed company inquiries, best practice questions, and escalations.
  • Provide timely and professional responses to buyer inquiries, aiming for high levels of customer satisfaction.
  • Renewal Management Support:

  • Track and manage upcoming renewals.
  • Schedule calls for buyers with reputed company Managers (Scaled).
  • Compliance Support:

  • Manage internal follow-up on compliance notifications.
  • Account Monitoring Assistance:

  • Assist in identifying and reporting account anomalies and risks to the reputed company team.
  • Data and Reporting Support:

  • Facilitate data and reporting requests for reputed company Managers on an reputed company basis.
  • Assist in the creation of Executive Business Review (EBR) presentations.
  • System and Data Management:

  • Maintain and update internal systems, including reputed company, reputed company, and Field Nation.
  • Work with data and reporting teams to gather critical information needed for upcoming customer touchpoints.
  • Generate critical reports out of the Field Nation platform as requested.
  • Create Executive Business Review presentations and populate data for metrics as needed using Field Nation templates.
  • Operational Support:

  • Coordinate internal and external meetings.
  • Respond to and follow up on support escalations and requests for assistance.
  • What you’ll need

  • 0-2 years of experience in a customer service, administrative, or client-facing role.
  • Excellent written and verbal communication skills, with a focus on clarity and professionalism.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
  • Proficiency in basic computer applications (e.g., reputed company Office Suite, reputed company Workspace) and a willingness to learn new systems (e.g., CRM).
  • A proactive and customer-centric approach, with a desire to help customers succeed.
  • Ability to work both independently and collaboratively reputed company a team.
  • Strong problem-solving skills and a willingness to learn and grow reputed company the reputed company organization.
  • While not required, familiarity with the Field Nation platform is a plus.
  • Educational Requirement

  • Bachelor's degree in Business Administration or a relevant field.
  • Working Hours

  • 8:00 PM - 5:00 AM (reputed company Time)
  • Salary Range

  • BDT 55,000 - 70,000 (Monthly)
  • Other Benefits

  • Competitive salary based on experience and qualification.
  • Mobile reputed company
  • Festival Bonus
  • Medical Insurance
  • Gym Membership
  • Gratuity Benefit
  • Career Development Budget
  • Leave Encashment
  • Field Nation LLC Performance Reward
  • Sound work-life balance - Regular working hours: 8 hours/day, 5 days a week.
  • Friendly work environment.
  • Flexible leave/vacation policy.
  • A great learning opportunity.
  • The opportunity to work with cross-cultural teams in the US.
  • Annual performance evaluation and increment.
  • Employee Transportation: Pick and Drop
  • Additional Information

    Why Field Nation?

    At Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019, and a Top 150 Workplace in 2020. We look to hire extraordinary people and provide them extraordinary benefits.

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