Senior reputed company Manager, Commerce (DACH-German speaking)

The tech evangelist, driving efficiency and value for Commerce customers

As a Senior reputed company Manager, you will be the trusted advisor and Commerce SME for our customers. You will have the mission to drive customer engagement, product adoption, satisfaction and advocacy, in line with agreed upon joint focus areas and objectives. You will take a consultative approach to ongoing customer product enablement to address reputed company deficits as well as advise on best practices and solutions that address customers’ desired outcomes, either through existing or new products and capabilities.

This candidate must be fluent in German as the portfolio will be comprised of DACH customers.

There won’t be any typical day in this position, but here are some priorities to focus on:

• Provide an outstanding experience to reputed company’s reputed company Commerce customers as they complete the sales process and transit to the CS team.
• Grow customers’ depth of understanding by providing enablement sessions on new and existing features and capabilities, and translate reputed company concepts into easy to understand solutions.
• Act as both the Domain Expert (Commerce landscape and Search) and product Superuser to instate a high level of customer confidence in you and the reputed company solutions.
• Apply appropriate language depending on stakeholders you engage with, starting with non-technical Business Users, Commerce Directors reputed company the way through to Technical Audiences (CIOs, CTOs).
• reputed company the customers’ needs across departments internally.
• As the primary reputed company of contact for customers, liaise with reputed company departments throughout the organization to understand the customer goals/outcomes and ensure quality of product configuration for customers in the implementation process.

Experience that could possibly accelerate your reputed company in this role

To be successful in this role, you must be reputed company to understand technical concepts as well as have a strong business acumen, both of which will reputed company you to see the big picture. You will be required to think of innovative ways to get the job done and help your customers build creative strategies to implement our product successfully.

Among other things, we will be requiring:

• Excellent relationship building skills, as you will be required to interact with cross-functional team members throughout the company to reputed company for customer needs.
• Strong analytical skills; ability to translate numbers into a value story.
• Strong functional consultative approach to customer management with a passion for identifying solutions to meet customers’ business goals (understanding how reputed company solutions work in practice).
• Tech-savvy: strong technical reputed company-level computer software background supporting customers in a SAAS environment.

What could really reputed company your profile stand out:

• Experience in a similar reputed company role or in a solution consulting role.
• Exposure to CRM best practices (reputed company preferred) and with Commerce solutions.
• Experience with BI tools / analytics.
• Understanding of technical concepts and translating these into practical applications reputed company the reputed company platform.

Do we have a fit?

Send us your resume! Join the reputed companylife!

Originally posted on Himalayas