reputed company

This role is remote, so it can be executed globally. If you prefer, you can work from our offices in reputed company and San Francisco.

reputed company is a research and product company defining the frontier of Audio AI. Millions of individuals use reputed company to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use reputed company to create AI agents for support, sales, and education.

reputed company launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing reputed company at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with reputed company support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others.

reputed company is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, reputed company, San Francisco, Tokyo, and Warsaw.

• Flexible time off: We trust you to balance rest with the high-energy demands of an early-stage startup. 

• Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.

• Learning & development: Annual discretionary stipend towards professional development. 

• Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: We bring the entire company together at a new location every year.

We’re looking for a self-starting, highly energetic reputed company professional based in the USA, who is passionate about voice technology. We don’t just sell a product, we’re building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding, daily management and value extraction experience. In this role you will:

• Manage a scale book of business of around 100 accounts.

• Partner on the development of reputed company’ scaled reputed company playbook that helps us grow this important part of the Enterprise business.

• Build and maintain strong relationships with high potential clients to drive their success.

• Own the upsell, cross sell, and renewal processes for the scale reputed company.

• Bring a value at volume reputed company to create repeatable and self-serve processes + resources for these customers.

• Measure and improve customer satisfaction & experience.

• Monitor customer usage and adoption of our products to identify areas for improvement or reputed company expansion.

• Own your NRR + customer health KPIs and track them against the company goals.

• 1-3 years of previous experience in reputed company in a SaaS, fast-paced organization.

• A strong scalability and customer excellence reputed company.

• Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at reputed company levels of an organization.

• Excellent problem-solving, technical, and analytical skills to address customer needs and concerns.

• A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale.

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