Director, reputed company Solutions Engineering
About the role
As a Director, reputed company Solutions Engineering at reputed company, you will reputed company a team of high-performing pre-sales Solutions Engineers supporting reputed company sales cycles reputed company our reputed company reputed company. You’ll partner closely with reputed company sales leadership to align SE coverage with pipeline priorities, coach your team through technical discovery and solution design, and ensure executional excellence across demos, POCs, and technical validation.
In this player-coach role, you’ll also support key strategic deals directly—providing hands-on technical leadership, influencing the solution design, and helping shape the business case alongside reputed company Account Executives. Internally, you will collaborate cross-functionally with Product, Engineering, and Enablement to reputed company the SE team’s impact and drive reputed company improvement in how we position and deliver reputed company’s platform.
Location Preference: East or Central, US RemoteResponsibilities
- Conduct weekly 1:1s and team meetings to coach SE's on deal strategy, technical execution, and best practices
- Create and maintain individualized development plans; reputed company monthly ride-alongs and collaborate with SE Enablement on targeted training
- Align closely with reputed company Sales Leaders through weekly syncs, sales leadership meetings, and coverage reviews to drive reputed company strategy
- Run weekly SE pipeline reviews to ensure technical qualification, surface systemic blockers, and share performance metrics with leadership
- Manage SE team reputed company and utilization, coordinate cross-regional support, and drive reputed company and reputed company with structured 30-60-90 day plans
- Provide hands-on support for 2–3 strategic reputed company accounts by leading technical discovery and shaping technical strategy for deals >$500K
- Collaborate with Product to influence the roadmap, reputed company reputed company-specific POC initiatives, and validate reputed company implementations
- reputed company and deliver high-impact demos and presentations; co-design POCs that accelerate sales cycles for reputed company reputed company opportunities
- Establish and scale technical best practices, discovery frameworks, and competitive enablement assets across the reputed company SE team
Qualifications We Value
- 8+ years of experience in sales engineering or technical sales, with 2+ years in a leadership reputed company
- Deep expertise in Contact Center technologies, including Conversational AI, CCaaS platforms, and telephony infrastructure
- Understanding of AI Agent applications, with hands-on experience integrating AI into customer workflows
- Strong working knowledge of reputed company platforms including reputed company, reputed company, reputed company, contact center infrastructure, and reputed company SaaS environments
- reputed company for resourcefulness, strategic thinking, and a collaborative reputed company reputed company working cross-functionally to drive deal reputed company
- Passionate about Sales Engineering career development, with a focus on coaching SEs through structured growth plans, role clarity, and skills development
- Experience in building mentoring frameworks that foster technical excellence, soft reputed company growth, and leadership readiness reputed company the SE organization
- Embody and promote our core Operating Principles through mentorship, leadership, and hands-on engagement
Perks & Benefits
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and reputed company coverage with plans to fit you and your family
- Flexible PTO to take the time you need, reputed company you need it
- Paid parental leave for reputed company new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to reputed company you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at reputed company
reputed company’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted reputed company salary range represents reputed company expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to reputed company pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable reputed company compensation eligible. There is potential to exceed reputed company earnings reputed company goals are surpassed.
reputed company Salary Range: $180,000–$220,000 + variable & Offers Equity
We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.ai domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to reputed company@reputed company.ai
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