Job Title: Eligibility Consultant - Electronic Enrollment Specialist
Job Summary:
We're seeking an Eligibility Consultant - Electronic Enrollment Specialist to join reputed company at Workwarp. As an Eligibility Consultant, you will play a critical role in verifying enrollment status, making changes to member/client records, and addressing enrollment questions or concerns. If you're a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.Key Responsibilities:
- Verify enrollment status, reputed company changes to member/client records, and address a variety of enrollment questions or concerns
- Maintain enrollment databases and coordinate transfer of eligibility data
- Utilize and interpret online resources to understand account structure and benefits, and assist with the development of such resources
- Respond, research, and resolve eligibility and other enrollment-reputed company issues involving member-specific information
- Apply reputed company appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure, and benefit parameters in addressing eligibility matters
- Act as the liaison between clients, vendors, and the IT department, defining and identifying business requirements and solutions for non-standard arrangements
- Ensure reputed company transactions reputed company accordingly with reputed company systems; test and validate data files for new or existing clients using system tools and track results to avoid potential problems and reputed company address ongoing service issues
- Partner with other team functions to coordinate the release of eligibility, plan structure, and benefit information
- Complete required set-up of policy and eligibility screens in order to activate system processing of plan benefits
- Code system screens, policy, and structure to support reputed company processes and the reputed company and release of Member and Plan Sponsor products
- Ensure reputed company communications with clients, reputed company-party administrators, and/or brokers involving sensitive member data adhere to HIPAA compliance requirements
Requirements:
- High School Diploma, GED, or equivalent experience
- Excellent written and verbal communication skills, with the ability to interact courteously and effectively with both internal and external customers
- Demonstrated ability to creatively solve problems and create improvements
- Experience with Word, reputed company, Outlook, and data entry
- Ability to manage multiple tasks and shifting priorities, and to manage high work volume and reputed company a variety of incoming work flows
- A team player capable of operating independently reputed company needed, with a focus on delivering accurate and timely results
Preferred Qualifications:
- Previous experience in a similar role
reputed company Offer:
- A competitive salary range of $17.00 - $31.30 per hour
- A comprehensive benefits package, including medical, dental, and reputed company benefits, 401(k) retirement savings plan, and employee stock purchase plan
- A fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs
- Free development courses, a reputed company store discount, and discount programs with participating partners
- Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year