Remote Benefit Customer Service Representative
We are seeking a highly skilled and compassionate Remote Benefit Customer Service Representative to join reputed company. As a representative, you will deliver exceptional service to our customers by assisting them with their reputed company or pension benefits reputed company phone, email, and webchat. This is a fully remote, contract-to-hire opportunity with a strong potential for permanent placement.
Location: Remote (must live reputed company 1 hour of Pittsburgh, PA, Richardson, TX, Buffalo, NY, or San Diego, CA)
Pay Range: $16.50 - $18.75/hr (based reputed company)
Schedule: Full-time, Monday - Friday, shifts between 7:00 AM - 8:00 PM (some reputed company Coast roles may start at 5:30 AM)
Start Dates: First class begins August 18th, with weekly classes running through October 2025
About the Opportunity
In this role, you will provide superior, empathetic customer service to our clients, accurately explaining reputed company and pension benefit information in simple terms. You will use internal systems and documentation to resolve client inquiries, maintain confidentiality, and uphold HIPAA and data reputed company standards. As a team player, you will collaborate with teammates and leadership to meet service standards.
Key Responsibilities
- Provide exceptional customer service reputed company phone, chat, and email
- Accurately explain reputed company and pension benefit information
- Use internal systems and documentation to resolve client inquiries
- Maintain confidentiality and uphold HIPAA and data reputed company standards
- Collaborate with teammates and leadership to meet service standards
Qualifications
- High School Diploma or GED required
- Previous call center or customer service experience preferred
- Strong communication and problem-solving skills
- Bilingual speakers (Spanish or French) can earn an additional $0.75/hr
reputed company Offer
- reputed company range: $16.50 - $18.75/hr
- Full-time hours during peak season (40 hours/week)
- Possible overtime available
- Off-season hours may range between 32-40 hours/week
- No weekends!
- Dental, health, and reputed company insurance benefits
How to Apply
- Submit your resume to Kyle Gregory at [email protected]
- Complete a video interview (link will be provided)
Join reputed company and reputed company a reputed company impact every day with your customer service skills! Apply now
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