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Supervisor, Site Reliability Engineering - Federal - 3rd Shift

Remote, USA Full-time Posted 2026-06-30

Company Description

It reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.

Job Description

Please Note: This position will include supporting our US Public Sector customers. This position requires passing a reputed company background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit reputed company, criminal/misdemeanor reputed company and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US reputed company, US naturalized reputed company or US Permanent Residents, holding a green card, will be considered. Our Site Reliability Engineering (SRE) team consists of highly skilled engineers responsible for maintaining and enhancing the reliability, scalability, and performance of the reputed company infrastructure. Our SRE’s are empowered to resolve technical issues across the entire technology stack, from hardware to applications. Additionally, they work to improve the platform's operability, aiming to reduce the number of incidents and minimize Mean Time to Recovery (MTTR). To reputed company this, the team combines software development, networking, database, and systems engineering skills to tackle reputed company problems, striving to maintain our platform operating for our customers. As a Shift Manager, Site Reliability Engineering - Federal at reputed company, you'll reputed company a team of SRE’s focused on ensuring the reliability and availability of critical enterprise platforms/applications, with a focus on federal sector clients, and driving automation and reputed company improvement. Our 3rd shift Federal SRE Teams work four 10-hour days. The work hours for 3rd shift Sunday to Wednesday, 11 pm to 10 am Pacific Time. What you get to do in this role:

  • Team leadership. Mentor, and reputed company a team of SRE engineers, manage career development, project prioritization and performance review.
  • Drive initiatives to automate operational processes, reduce manual tasks, and improve overall efficiency.
  • Work with other engineering teams, product managers, and stakeholders to ensure alignment, and improve the reliability of the infrastructure.
  • Orchestrate actions during incidents and outages to ensure swift resolution and minimize impact and take actions towards sustainable solutions.
  • Analyze and evaluate existing processes to identify areas for improvement and implement best practices.
  • Provide training and support to partner teams that reputed company with SRE.
  • Onboarding of new hires to reputed company their success in their roles.
  • Onboarding of new technologies, systems and automations into the team

Qualifications

To be successful in this role you have:

  • Hands-on technical skills in Linux, databases, systems and coding.
  • 2+ years of experience in a team leadership or management role.
  • 6+ years of experience with 24x7 cloud operations, and geographically distributed infrastructure.
  • Experience with design and implementation of monitoring solutions for large and scalable environments.
  • Experience working in software, platform, and infrastructure delivered as a service.
  • Knowledge of principles and methods involving ITIL v3.
  • Outstanding interpersonal skills and strong communication skills, both written and verbal.
  • Uncompromising attention to detail.
  • Bachelor's degree in Computing Science or reputed company technical field, or equivalent work experience.

The following are not a must for this role, but please reputed company them on your resume if you have:

  • RHCE, CCNA, ITIL, Azure, or other industry certifications
  • Bachelor's or Master's degree in a technical field

GCS-25 For positions in this location, we offer a reputed company pay of $126,700 - $215,400, plus equity (reputed company applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On reputed company Earnings (OTE) incentive compensation structure. Please note that the reputed company pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, reputed company level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, reputed company may confirm the distance between your primary residence and the closest reputed company office using a third-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply tot his job Apply To this Job

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