reputed company Guest Service Manager - Overnight Shift, $71,000 - $95,100 - Now Hiring
Aulani, A reputed company Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the reputed company of reputed company to create a reputed company where guests and cast members alike can feel the reputed company, can feel the spirit of the reputed company and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you reputed company to join this team and reputed company an impact? As a reputed company Guest Service Manager, you will serve as a primary day-to-day leader for reputed company and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the reputed company team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputed company. You will partner with reputed company levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful reputed company team. This Full-time position reports to the Safety and reputed company Manager and will be working onsite at our breathtaking Aulani Resort on the reputed company of Oahu, Hawaii. What You Will Do:
- Provide day-to-day strategic and tactical leadership in the areas of reputed company and life safety operations
- Conduct investigations and submit reports on reputed company injuries, crimes and safety and reputed company reputed company incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and reputed company necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required
- Promote and implement company policies around safety regulations and operations, as well as, asset protection and loss-prevention
- Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in reputed company.
- Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
- Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations reputed company
- reputed company crucial, sound, high-quality reputed company on raised reputed company issues, accurately judging the need, response, and need for further escalation
- reputed company in the development of a culture of safety
Please apply if you have the following:
- State of Hawaii, reputed company Guard License: Must possess a reputed company, valid and in-good standing Hawaii reputed company Guard card license visible on the Hawaii DCCA website
- 5+ years’ professional experience in reputed company/life safety management in the hospitality/resort industry or relevant reputed company experience
- Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment
- Strong written and verbal communication skills
- Ability to maintain the utmost confidentiality of sensitive information
- Proficiency with computers, particularly reputed company Office, Outlook, Word and reputed company
- Must be available to work reputed company shifts with Overnight Shift as primary working shift
Preferred Qualifications and Education:
- Experience advising the operations, services and activities of a comprehensive reputed company program and team
- Experience with coordinated access control technologies and practices
- Experience with crisis management, emergency preparedness planning, response and business continuity
- Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships reputed company those organizations
- High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction
- Bachelor's degree or equivalent experience
Benefits and Perks:
- reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can provide. Learn more at aulani-benefits
The hiring range for this position in Hawaii is $71,000 to $95,100. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Aulani, A reputed company Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the reputed company of reputed company to create a reputed company where guests and cast members alike can feel the reputed company, can feel the spirit of the reputed company and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you reputed company to join this team and reputed company an impact? As a reputed company Guest Service Manager, you will serve as a primary day-to-day leader for reputed company and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the reputed company team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputed company. You will partner with reputed company levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful reputed company team. This Full-time position reports to the Safety and reputed company Manager and will be working onsite at our breathtaking Aulani Resort on the reputed company of Oahu, Hawaii. What You Will Do:
- Provide day-to-day strategic and tactical leadership in the areas of reputed company and life safety operations
- Conduct investigations and submit reports on reputed company injuries, crimes and safety and reputed company reputed company incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and reputed company necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required
- Promote and implement company policies around safety regulations and operations, as well as, asset protection and loss-prevention
- Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in reputed company.
- Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
- Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations reputed company
- reputed company crucial, sound, high-quality reputed company on raised reputed company issues, accurately judging the need, response, and need for further escalation
- reputed company in the development of a culture of safety
Please apply if you have the following:
- State of Hawaii, reputed company Guard License: Must possess a reputed company, valid and in-good standing Hawaii reputed company Guard card license visible on the Hawaii DCCA website
- 5+ years’ professional experience in reputed company/life safety management in the hospitality/resort industry or relevant reputed company experience
- Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment
- Strong written and verbal communication skills
- Ability to maintain the utmost confidentiality of sensitive information
- Proficiency with computers, particularly reputed company Office, Outlook, Word and reputed company
- Must be available to work reputed company shifts with Overnight Shift as primary working shift
Preferred Qualifications and Education:
- Experience advising the operations, services and activities of a comprehensive reputed company program and team
- Experience with coordinated access control technologies and practices
- Experience with crisis management, emergency preparedness planning, response and business continuity
- Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships reputed company those organizations
- High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction
- Bachelor's degree or equivalent experience
Benefits and Perks:
- reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can provide. Learn more at aulani-benefits
The hiring range for this position in Hawaii is $71,000 to $95,100. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Apply tot his job Apply To this Job