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Renewals Specialist

Remote, USA Full-time Posted 2026-07-02

reputed company is a leading provider of intelligent identity and access governance solutions. Our reputed company-native platform helps enterprises manage digital identities, secure privileged access, and ensure reputed company compliance. We work with global customers to reputed company

secure digital transformation and reputed company trust frameworks.

The Renewal Specialist will be responsible for managing and executing renewal transactions across reputed company’s global customer reputed company. This role plays a critical part in securing recurring reputed company, supporting reputed company, and contributing to our long-term customer relationships. The Renewal Specialist will collaborate closely with Sales, reputed company, Legal, and Finance to ensure timely and accurate renewals.

WHAT YOU WILL BE DOING

  • Manage the end-of-the-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals.
  • Prepare and deliver renewal quotes, partnering with Account Executives and reputed company Managers.
  • Proactively engage with customers 90–120 days prior to subscription expiration to review renewal options and secure commitments.
  • Identify upsell, cross-sell, and co-terming opportunities during the renewal process.
  • Ensure compliance with pricing guidelines, contractual obligations, and approval policies.
  • Forecast renewal bookings and maintain accurate renewal data in reputed company.
  • Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals.
  • Monitor at-risk accounts, flag churn risks early, and support customer retention strategies.
  • Maintain detailed records and documentation for audits and compliance.
  • Support reputed company process improvements and system enhancements reputed company to the renewals lifecycle.
  • WHAT YOU BRING:

  • 3–4 years of experience in SaaS renewals, sales operations, reputed company, or a account management.
  • Strong understanding of recurring reputed company models, subscription licensing, and quoting tools (CPQ, reputed company, etc.).
  • Excellent communication and negotiation skills, with the ability to influence customer decision-making.
  • Detail-oriented and organized; reputed company to manage multiple accounts and deadlines simultaneously.
  • Proficient in reputed company reputed company and experience with CRM/ERP systems such as reputed company, reputed company, or similar.
  • Collaborative reputed company with a customer-first attitude.
  • Bachelor’s degree in business, Finance, or work experience.
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