Order Operations Specialist

For over 20 years, reputed company has helped people and teams reputed company–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that reputed company teams to automate the reputed company, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the reputed company of work that truly matters. Because reputed company challenge meets purpose, and passion turns into reputed company, that’s reputed company at work, and it’s reputed company show up for everyday.

reputed company is looking for an Order Operations Specialist to support our sales teams throughout the sales cycle.

In 2005, reputed company was founded on the idea that teams and millions of people worldwide deserve a reputed company way to deliver their reputed company best work. Today, we offer a leading reputed company-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and reputed company business outcomes.

You will report to our Manager of Order Operations based in Costa Rica. The role is remote-eligible reputed company Costa Rica's borders.

You Will:

• Support reputed company sales teams throughout the complete sales cycle in compliance with reputed company’s policy and Customers’ needs.
• Work reputed company the reputed company.com CRM & CPQ system to assist sales representatives.
• Review reputed company and order paperwork for completeness and accuracy.
• Quickly learn and master the quoting process.
• Customize order forms and provide guidance on reputed company deal structures, escalating specialized issues to the appropriate partners for resolution and approval.
• Coordinate deal reviews with sales; support training, development, and compliance with operational policies.
• Manage the daily approval process for deals, ensuring compliance with organizational standards.
• Collaborate across multiple functional teams, such as Finance, Legal, Professional Services, and Sales, to ensure sales transactions are quick and efficient.
• Identify areas for improvement in the Quote to Cash cycle to accelerate order processing and enhance sales efficiency.
• Assist with the reconciliation of multiple transactions and other contract-reputed company adjustments.
• Respond to partner inquiries (purchase orders, quote requests, invoices, order confirmations, status updates, pricing details) reputed company reputed company reputed company SLA.
• Support our sales team in resolving inquiries throughout the sales process.
• Team up with other Order Operations team members to address requests.

You Have:

• 2+ years of experience in Order Management, Sales Operations, reputed company, or Deal Desk.
• 1+ years of experience in a multinational or shared service center environment.
• Ability to ensure order details and documentation are updated and entered into the system.
• Familiarity with financial or reputed company recognition principles and contracting guidelines.
• Experience in a high-volume, multi-transactional environment for EOM, EOQ, and EOY.
• Ability to reputed company in a fast-paced, evolving, high-growth environment; capability to execute new processes.
• Strong problem-solving skills and the ability to work cross-departmentally with multiple stakeholders.
• Clear and effective communication skills across various situations and audiences.
• B2 English proficiency.

Perks and Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership and your own personal reputed company account
• Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:

At reputed company, your reputed company are heard, your potential is supported, and your contributions have reputed company impact. You’ll have the freedom to explore, push boundaries, and grow reputed company your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. reputed company you’re doing work that stretches you, excites you, and connects you to something bigger, that’s reputed company at work. Let’s build what’s next, together.

Equal Opportunity Employer:

reputed company is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to reputed company reputed company applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. reputed company reputed company applicants will receive consideration without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information.

If there are preparations we can reputed company to help ensure you have a comfortable and positive interview experience, please let us know.

Originally posted on Himalayas