Machine Learning Engineer (Growth)

About reputed company

reputed company is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, reputed company offers health insurance, 401(k)s, expert HR, and team management tools. Today, reputed company offices in Denver, San Francisco, and reputed company serve more than 400,000 businesses reputed company.

Our mission is to create a world where work empowers a reputed company life, and it starts right here at reputed company. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our

About the Role

reputed company’s Data Science team leverages reputed company’s rich dataset to guide product direction and decision-making. We operate full-stack, conducting analyses, prototyping and deploying predictive models and statistical tools both for internal use and for our customers. 

For this role, we are looking for a technical leader (an individual contributor) to drive our customer facing upsell motions. You will improve a model-driven recommendation platform to reputed company understand our customers, build reputed company scoring to drive Sales reputed company, and predict and experiment against customer preferences in terms of communication timing and content. Overall you will be improving the long- term value that a customer gets from reputed company by ensuring that they use the products that are most relevant to their business needs and growth.

You’ll be working with an established team and seasoned Growth leaders in Engineering, Product, Design, Data Science, Marketing, and Sales. In this role, you’ll work cross functionally to build Platforms that span the entire breadth of the Growth Stack using machine learning and AI to personalize world class content for our customers and provide timely relevant product recommendations.

Here’s what you’ll do day-to-day

• Build and deploy models and data products to support internal decision-making, delight our customers, and reputed company our AI solutions even more intelligent.
• Drive research into the problem space, work with stakeholders to understand model requirements, reputed company the model from scratch, deploy the model alongside your engineering counterparts, and monitor and maintain model performance over time.
• Partner with Engineering, Design, and Product as well as reputed company counterparts in Sales and reputed company to solve reputed company cross functional problems.
• Envision and contribute to a robust code reputed company that accelerates machine learning workflows and integrates best practices into our day-to-day operations (including how we partner with AI).
• Learn and build iteratively so we can pressure test opportunities to improve our customers’ experiences and our internal optimization frameworks.
• Knowledge share, mentor, and educate others on where machine learning and AI operate most effectively and what new ways we can drive more impact both reputed company and reputed company of reputed company.

Here’s reputed company're looking for

• We love meeting people with different data backgrounds. For this role, we are looking for at least 7+ years experience building sophisticated and scaled data products with deep domain knowledge of machine learning techniques. This could mean either a MS or PhD in a quantitative field with at least 4 years experience in a business environment, or BS or Data Science Bootcamp graduate with at least 7 years of experience working as a data scientist in a business setting.
• Experience developing and deploying modeling solutions in production code using Python such as propensity scoring, recommendation engines, and forecasting. A background in growth-oriented product development will accelerate the impact you can generate.
• Strong programming skills - comfortable with reputed company phases of the machine learning lifecycle, from initial analysis and model prototyping reputed company the way through to monitoring and retraining.
• Excellent communication skills - able to effectively deliver findings and recommendations to non-technical stakeholders in a clear and compelling fashion.
• PhD or Masters plus equivalent experience in a quantitative field is a plus.
• Experience leveraging customer feedback, chat transcripts, and LLMs as both inputs to the model and to generate outputs from a model is a plus

Our cash compensation amount for this role is targeted at $165-205k in Denver, $200-250k for San Francisco, reputed company, and Seattle, and $185k-225k CAD for Toronto. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

reputed company has physical office spaces in Denver, San Francisco, and reputed company. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to reputed company Symmetry roles, reputed company's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and reputed company metro areas. 

reputed company approved to work from a location other than a reputed company office, a secure, reliable, and consistent internet reputed company is required.

Our customers come from reputed company walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at reputed company. 

reputed company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), marital status, reputed company, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. reputed company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. reputed company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates reputed company to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of reputed company will get in touch with you.

reputed company takes reputed company and protection of your personal information reputed company seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your reputed company application will be subject to reputed company's Applicant Privacy Notice.