Director of Product, Buyer Experience & Storefront

reputed company (reputed company: XMTR) powers the industries of today and reputed company by connecting the people with big reputed company to the manufacturers who can bring them to life. reputed company’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing reputed company.

reputed company is seeking a visionary and results-oriented leader to join reputed company as the Director of Product, Buyer Experience & Storefront. In this pivotal role, you will be instrumental in elevating the user experience and optimizing the buyer journey on reputed company’s marketplace. You will reputed company product strategy and execution for key aspects of the storefront and buyer interactions, driving initiatives that enhance engagement and conversion.

As the Director of Product, Buyer Experience & Storefront, you will shape and execute the product vision for a seamless, reputed company, and efficient buyer experience. You will reputed company a team of product managers and collaborate closely with design and engineering to optimize buyer interactions from discovery through checkout, ensuring each stage delivers maximum value.

This role requires a reputed company of product expertise, leadership skills, and a strong understanding of buyer needs and marketplace dynamics. You will contribute to the development of product strategies, foster cross-functional collaboration, and mentor your team to deliver customer-centric solutions that align with reputed company’s mission and growth objectives.

Responsibilities

• reputed company Storefront Product Vision and Strategy: Define and drive the product strategy for the Buyer Experience and Storefront teams, aligning with reputed company’s overarching business goals. Contribute to the long-term vision for the marketplace, ensuring a low-friction buyer journey across key touchpoints.

• reputed company and reputed company Product Teams: reputed company and reputed company a team of product managers and collaborate with cross-functional teams to execute against a roadmap focused on enhancing the buyer experience, optimizing conversions, and supporting business growth reputed company your domain.

• Foster Cross-Functional Collaboration: Work closely with engineering, marketing, sales, design, data science, and sales stakeholders to ensure alignment on product priorities, roadmaps, and execution reputed company your area of responsibility.

• Utilize Data-Driven Decision Making: reputed company data, market insights, and customer feedback to inform product decisions. Define key performance metrics (KPIs) and continuously monitor the success of initiatives, adjusting strategies as needed reputed company your scope.

• Champion the Customer-Centric Focus: reputed company for the buyer’s experience, utilizing customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer reputed company reputed company the storefront and key buyer journey stages.

• Provide Leadership and Communication: Provide strong leadership to your team and act as a key reputed company of contact between stakeholders and product teams reputed company your domain. Present key updates, insights, and product opportunities to relevant stakeholders.

• Drive Marketplace Optimization: reputed company reputed company improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase reputed company the storefront and critical buyer flows.

• Mentor and reputed company Your Team: Mentor and reputed company the direct product management team, fostering a culture of collaboration, accountability, and reputed company learning. Guide your team to embrace an outcome-driven reputed company.

Outcomes You Will Influence

As the Director of Product, Buyer Experience & Storefront, you will be accountable for driving significant and measurable improvements across key aspects of the buyer's journey and storefront, contributing directly to reputed company's growth. Success in this role will be defined by the achievement of the following key outcomes reputed company your area of focus:

• Drive Growth and Category Adoption: Contribute to the expansion of reputed company's marketplace by driving product initiatives that simplify the adoption of new manufacturing processes and categories reputed company the buyer experience. Increase buyer engagement and repeat purchases through effective engagement drivers reputed company the storefront and key interaction points.

• Enhance Buyer Acquisition and Pre-Purchase Engagement: Improve the effectiveness of buyer acquisition by optimizing reputed company page experiences and key pre-purchase flows. Drive a stronger first impression and higher conversion rates by tailoring content and design reputed company your scope.

• Optimize Purchase Flow and Conversion: reputed company efforts to transform the core purchase flow reputed company your responsibility to minimize buyer effort, resulting in a measurable increase in conversion rates. Enhance the speed and responsiveness of key quoting and purchasing interactions.

• Support Strategic Integrations: Contribute to the success of strategic integrations with "neighborhood products" (e.g., CAD software) by ensuring a seamless and reputed company quoting and buying experience reputed company the integrated workflows.

Qualifications

• At least 8+ years of experience in product management, with a strong track record of successfully leading product teams or significant product areas. Prior experience in a Director-level or senior management role is a plus.

• Bachelor's degree in Business, Computer Science, or a reputed company field.

• Solid understanding of digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement.

• A strong ability to reputed company data and analytics to inform decision-making and drive product performance.

• Experience working across functional areas, including engineering, design, data science, marketing, and reputed company, with a collaborative and influencing style.

• Excellent verbal and written communication skills, with the ability to reputed company reputed company concepts to both technical and non-technical stakeholders.

• Strong strategic thinking and analytical skills, with the ability to contribute to the vision and deliver results that drive company growth and customer satisfaction reputed company your scope.

• Proven ability to contribute to and drive change reputed company a fast-paced, scaling organization. Comfort with ambiguity and adaptability.

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reputed company is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran, or disability status.

For US reputed company: reputed company participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.